FAQs & Troubleshooting
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51 Results
- 1How do I adjust thread tension for embroidering?
- 2Tutorial videos on how to use the machine [Video instructions]
- 3How do I hoop the fabric in the embroidery frame?
- 4How do I change the font type in the embroidery pattern?
- 5How do I save the embroidery patterns in the machine’s memory?
- 6How do I adjust the sensitivity of the operation keys?
- 7How do I retrieve the patterns from the machine’s memory?
- 8"Preventive maintenance is recommended" appears on the LCD.
- 9"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 10"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 11How do I attach or remove the Embroidery Unit?
- 12"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 13"Not enough available memory to save." message appears on the LCD. What does it mean?
- 14How do I attach or remove the embroidery frame ?
- 15How do I wind the bobbin?
- 16"Lower the presser foot lever." message appears on the LCD. What does it mean and how do I clear it?
- 17"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 18How do I remove or attach the presser foot ?
- 19"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 20Fabric puckers
- 21How do I edit a single letter in the embroidery pattern?
- 22"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 23"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 24"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 25"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 26"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean and how do I clear it?
- 27How do I change the needle ?
- 28How do I set the bobbin ?
- 29"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 30"This USB media cannot be used." message appears on the LCD. What does it mean?
- 31Bobbin thread breaks
- 32Stitches are skipped
- 33"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 34Where do I put the oil in my machine?
- 35How do I thread the machine (Threading the upper thread)?
- 36"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 37Embroidery
- 38"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 39"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 40How do I remove or attach the Embroidery foot ?
- 41"USB media error" message appears on the LCD. What does it mean?
- 42"This pattern cannot be used." message appears on the LCD. What does it mean?
- 43Needle breaks.
- 44Upper thread breaks.
- 45How do I enter a line feed in the embroidery pattern?
- 46"F**" appears on the LCD. What does it mean?
- 47"Selected pattern field extends to the outside of the embroidery frame." message appears on the LCD. What does it mean?
- 48"Cannot recognize the data for the selected pattern. The data may be corrupted." message appears on the LCD. What does it mean and how do I clear it?
- 49"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 50"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?