FAQs & Troubleshooting
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39 Results
- 123/04/2020Can PE-DESIGNs work with all versions of Windows?
- 223/10/2018Do you have a PE-Design for Mac?
- 323/10/2018I've heard that it's possible to create an embroidery pattern from various types of fonts in a PC using PE-Design.
- 423/10/2018I can't create a clear embroidery data from a photo or an image/character that have a shading of color, using the Auto Punch function.
- 523/10/2018Fabrics and stabilizer material for embroidery
- 619/10/2018Is the stitch count recalculated in the program when a design is changed from its original size?
- 716/02/2017When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 813/06/2016Why do I receive the Warning Message "Please change direction of sewing Region"?
- 909/06/2016I've written the pattern onto the original card and selected it on the sewing machine, but I can't change the sewing position.
- 1012/01/2016When I start up PE-Design, "No card writer module is connected…" message appears, although a card writer module is connected to PC with USB cable directly.
- 1106/02/2014What is the difference between PE-DESIGN 8 and PE-DESIGN NEXT? (New features of PE-DESIGN NEXT)
- 1206/02/2014Is PE-DESIGN compatible with Microsoft Windows on an Intel-based Mac computer installed using Boot Camp?
- 1306/02/2014In the Design Center, I tried to set the thread color and sew type. When clicking the enclosed region where I want to apply the sewing attributes, the sewing attributes were also applied to other regions wrongly.
- 1406/02/2014When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the Innov-is series?
- 1506/02/2014When I sew an embroidery pattern exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?
- 1606/02/2014When an original card is inserted into the machine, the message "This embroidery card cannot be used." appears, and embroidering is not possible.
- 1721/05/2009Can I open multiple embroidery files and edit them at the same time?
- 1821/05/2009Since multiple objects are overlapped or complicated, I cannot select desired object even though I put the mouse cursor on and click the object that I want to edit.
- 1921/05/2009How do I change the thread colour of stitch data in Layout & Editing?
- 2021/05/2009I tried to send an embroidery file from Design Center or Design Database to Layout & Editing, but the embroidery data was not imported to Layout & Editing.
- 2122/08/2008What is the difference between PE-Design Ver7 and Ver8?
- 2222/08/2008"Unexpected file format." appears on my PC when I try to import an image file.
- 2322/08/2008I tried to import a "*.DST" file, but the thread colours became nonsense.
- 2419/08/2008When I embroider a pattern created using "Photo stitch function" (or I check it on the Preview screen), it appears dark.
- 2518/08/2008When I embroider a pattern with an outline and an inside region, there is a gap (where nothing is sewn) between the outline and the inside region. When the pattern is checked in the "Preview" screen, no gap appears between them.
- 2612/08/2008When I select the Gradation check box in Expert mode of the Region sewing attribute dialog box in Design Center, I cannot blend two colors.
- 2712/08/2008How do I set an outline or a region inside that will not be sewn.
- 2821/07/2008The designs of my Brother Embroidery Cards could be erased if I load them into the computer?
- 2912/10/2007Embroidery
- 3022/09/2006When I need to open an image file that will be converted into the embroidery pattern in Design Center, should the original image be in color or does it need to be black and white?
- 3106/06/2006Some embroidery files do not import correctly?
- 3206/06/2006My friend gave me a ".PES" file, but the characters in the pattern look different on my PC.
- 3306/06/2006What is the maximum number of stitches that can be entered on an original card?
- 3406/06/2006Why can't I select the 110 mm x 110 mm Design Page Size?
- 3506/06/2006PE-DESIGN does not run properly on my Macintosh Virtual PC system?
- 3609/05/2006Where is the serial number located?
- 3709/05/2006What is the difference between PE-Design and PED-Basic?
- 3809/05/2006Which Brother home-use embroidery machine can sew an embroidery pattern created with PE-Design?
- 3909/05/2006I'm trying to create an embroidery pattern from an image scanned from a magazine using the Auto Punch function. how do I erase the background in the image?