FAQs & Troubleshooting
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- 1I am trying to open designs that I have downloaded from the Internet or from a disk. When I try to open them in Layout & Editing, it gives an error message "unexpected file format".
- 2Some embroidery files do not import correctly?
- 3When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 4Why do I receive the Warning Message "Please change direction of sewing Region"?
- 5When I start up PE-Design, "No card writer module is connected…" message appears, although a card writer module is connected to PC with USB cable directly.
- 6How do I use PE-DESIGN Ver.6 on Windows Vista?
- 7"Unexpected file format." appears on my PC when I try to import an image file.
- 8When I select the Gradation check box in Expert mode of the Region sewing attribute dialog box in Design Center, I cannot blend two colors.
- 9Do you have a PE-Design for Mac?
- 10When an original card is inserted into the machine, the message "This embroidery card cannot be used." appears, and embroidering is not possible.
- 11Embroidery
- 12Since multiple objects are overlapped or complicated, I cannot select desired object even though I put the mouse cursor on and click the object that I want to edit.
- 13Can I use an original card from a previous version of PE-DESIGN with Ver.5, Ver.6, Ver.7 or Ver.8?
- 14Why can't I select the 110 mm x 110 mm Design Page Size?
- 15Can I use PE-DESIGN Ver.6 on Windows7?
- 16What is the difference between PE-Design Ver6 and Ver7?
- 17Fabrics and stabilizer material for embroidery
- 18I've heard that it's possible to create an embroidery pattern from various types of fonts in a PC using PE-Design.
- 19What is the difference between PE-Design and PED-Basic?
- 20Is PE-DESIGN compatible with Microsoft Windows on an Intel-based Mac computer installed using Boot Camp?
- 21I tried to import a "*.DST" file, but the thread colors became nonsense.
- 22I've written the pattern onto the original card and selected it on the sewing machine, but I can't change the sewing position.
- 23What is the difference between PE-Design Ver5 and Ver6?
- 24When I need to open an image file that will be converted into the embroidery pattern in Design Center, should the original image be in color or does it need to be black and white?
- 25What is the maximum number of stitches that can be entered on an original card?
- 26PE-DESIGN does not run properly on my Macintosh Virtual PC system?
- 27Where is the serial number located?
- 28Which Brother home-use embroidery machine can sew an embroidery pattern created with PE-Design?
- 29In the Design Center, I tried to set the thread color and sew type. When clicking the enclosed region where I want to apply the sewing attributes, the sewing attributes were also applied to other regions wrongly.
- 30My friend gave me a ".PES" file, but the characters in the pattern look different on my PC.
- 31Can PE-DESIGNs work with all versions of Windows?
- 32How do I set an outline or a region inside that will not be sewn.
- 33When I embroider a pattern created using "Photo stitch function" (or I check it on the Preview screen), it appears dark.
- 34I'm trying to create an embroidery pattern from an image scanned from a magazine using the Auto Punch function. how do I erase the background in the image?
- 35When I embroider a pattern with an outline and an inside region, there is a gap (where nothing is sewn) between the outline and the inside region. When the pattern is checked in the "Preview" screen, no gap appears between them.
- 36The designs of my Brother Embroidery Cards could be erased if I load them into the computer?
- 37Is the stitch count recalculated in the program when a design is changed from its original size?
- 38I can't create a clear embroidery data from a photo or an image/character that have a shading of color, using the Auto Punch function.