FAQs & Troubleshooting
![]() |
Popular |
38 Results
- 1Where is the serial number located?
- 2Do you have a PE-Design for Mac?
- 3When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 4Why do I receive the Warning Message "Please change direction of sewing Region"?
- 5When an original card is inserted into the machine, the message "This embroidery card cannot be used." appears, and embroidering is not possible.
- 6Embroidery
- 7What is the maximum number of stitches that can be entered on an original card?
- 8What is the difference between PE-Design and PED-Basic?
- 9"Unexpected file format." appears on my PC when I try to import an image file.
- 10In the Design Center, I tried to set the thread color and sew type. When clicking the enclosed region where I want to apply the sewing attributes, the sewing attributes were also applied to other regions wrongly.
- 11When I start up PE-Design, "No card writer module is connected…" message appears, although a card writer module is connected to PC with USB cable directly.
- 12Which Brother home-use embroidery machine can sew an embroidery pattern created with PE-Design?
- 13When I embroider a pattern with an outline and an inside region, there is a gap (where nothing is sewn) between the outline and the inside region. When the pattern is checked in the "Preview" screen, no gap appears between them.
- 14Since multiple objects are overlapped or complicated, I cannot select desired object even though I put the mouse cursor on and click the object that I want to edit.
- 15Is PE-DESIGN Ver.5 available on Windows Vista?
- 16Can I use an original card from a previous version of PE-DESIGN with Ver.5, Ver.6, Ver.7 or Ver.8?
- 17When I need to open an image file that will be converted into the embroidery pattern in Design Center, should the original image be in color or does it need to be black and white?
- 18I've heard that it's possible to create an embroidery pattern from various types of fonts in a PC using PE-Design.
- 19"This pattern cannot be used since it exceeds the data capacity” Error Message is displayed.
- 20When I embroider a pattern created using "Photo stitch function" (or I check it on the Preview screen), it appears dark.
- 21I am trying to open designs that I have downloaded from the Internet or from a disk. When I try to open them in Layout & Editing, it gives an error message "unexpected file format".
- 22I've written the pattern onto the original card and selected it on the sewing machine, but I can't change the sewing position.
- 23Some embroidery files do not import correctly?
- 24My friend gave me a ".PES" file, but the characters in the pattern look different on my PC.
- 25PE-DESIGN does not run properly on my Macintosh Virtual PC system?
- 26I am having installation problems with Windows® 2000 Service Pack3 or 4.
- 27What is the difference between PE-Design Ver5 and Ver6?
- 28I'm trying to create an embroidery pattern from an image scanned from a magazine using the Auto Punch function. how do I erase the background in the image?
- 29Fabrics and stabilizer material for embroidery
- 30Is PE-DESIGN compatible with Microsoft Windows on an Intel-based Mac computer installed using Boot Camp?
- 31Is PE-DESIGN Ver.5 available on Windows 7?
- 32I tried to import a "*.DST" file, but the thread colors became nonsense.
- 33Why can't I select the 110 mm x 110 mm Design Page Size?
- 34Can PE-DESIGNs work with all versions of Windows?
- 35How do I set an outline or a region inside that will not be sewn.
- 36I can't create a clear embroidery data from a photo or an image/character that have a shading of color, using the Auto Punch function.
- 37The designs of my Brother Embroidery Cards could be erased if I load them into the computer?
- 38Is the stitch count recalculated in the program when a design is changed from its original size?