FAQs & Troubleshooting
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113 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2Which brands of Ni-MH rechargeable batteries do you recommend?
- 3How do I create multiple blocks?
- 4Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 5I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 6How do I print multiple lines and how many lines can I print?
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8The tape does not cut well.
- 9How do I clear the display?
- 10Printing is not possible. (USB connection)
- 11How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 12My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 13I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 14(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15Why doesn't my machine turn on when the Power key is pressed?
- 16How do I set tape margins and what features are they?
- 17How do I change the character size?
- 18How do I type an uppercase letter?
- 19Where can I find my Brother printer's serial number?
- 20I want to know how to use P-touch Editor (P-touch Editor 5.0 for Macintosh).
- 21Why does my machine display "Low Battery!" when I press the print key?
- 22(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 23The display remains blank after turning on the power.
- 24Where can I download the latest P-touch Editor for Mac?
- 25The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 26How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 27The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 30How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 31What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 32How do I change the label length?
- 33My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 34Printing is not possible. (P-touch Editor 5.3 for Mac)
- 35The driver downloaded from the website cannot be installed.
- 36I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 37Can my printer use TZ/TZe tapes?
- 38When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
- 39The tape got jammed in the printer or the tape got stuck inside the printer.
- 40Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 41Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 42How do I uninstall the printer driver?
- 43Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 44How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 45How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 46How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 47How do I type symbols?
- 48How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 49How do I adjust a label length?
- 50How do I create a label containing a bar code / QR code? (P-touch Editor 5.x for Windows)