FAQs & Troubleshooting
![]() |
Popular |
35 Results
- 1The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 2How does the "FAX/TEL" Mode work?
- 3How can I confirm that the FAX was sent correctly?
- 4What does "COMM.ERROR" on the LCD display mean?
- 5Can I connect my External Answering Device in another room and still receive faxes?
- 6How do I improve the copy or fax quality?
- 7Do I need a telephone line to send and receive faxes with my Brother machine?
- 8I have a telephone answering device (TAD) on the same line as my FAX. Is it necessary to record a 5 second pause before my outgoing message begins?
- 9I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 10Why can't I copy or send? All the keys just beep 3 times.
- 11What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 12I have my fax machine set in the External Telephone Answering Device(TAD MODE), and have my Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 13Can I reduce the size of a received fax on this machine?
- 14My FAX/MFC will not Dial. Why?
- 15How can I clear the "Check Document " error message?
- 16I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's not a fax call?
- 17What does it mean if the fax machine rings its pseudo-ring (F/T RING TIME) and it is not a voice call?
- 18How do I print the received faxes that are stored in memory? (Fax Storage)
- 19What does "MACHINE ERROR XX" mean?
- 20My Brother machine has no power.
- 21How do I set up an answering machine (TAD) to work on the same line as the fax?
- 22I have an external telephone answering device (TAD) connected to my FAX, I have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 23How to clear "Cooling Down" Error?
- 24How can I clear the "PAPER JAM" error message?
- 25I am experiencing problems sending a fax, what can I do?
- 26How do I program the date and time?
- 27When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 28Why are my sent faxes always received with a black vertical line down the page?
- 29Vertical streaks appear in my copies.
- 30Can I print a report that will show a listing of faxes I sent and received?
- 31How do I know which receive mode to select?
- 32While I'm scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY".
- 33Can I print from or scan to an Android™ Smartphone?
- 34Can I print from or scan to an iPhone, iPod Touch or iPad?
- 35How do I replace the ribbon?