FAQs & Troubleshooting
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53 Results
- 111/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 216/08/2022What is the difference between the toner cartridge and the drum unit?
- 301/11/2019Can I print from or scan to an iPhone, iPod Touch or iPad?
- 411/04/2019Replace the drum unit
- 530/10/2018What does "MACHINE ERROR XX" mean?
- 619/10/2018The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 725/05/2018What can happen if the wrong paper is used in your machine.
- 828/09/2017My Brother machine misfeeds paper.
- 916/11/2015I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 1013/10/2015Do I need a telephone line to send and receive faxes with my Brother machine?
- 1113/10/2015Can I send a fax without scanning the documents into memory?
- 1224/09/2015Why does the display read "Cover Open"?
- 1324/09/2015What does "COMM.ERROR" on the LCD display mean?
- 1424/09/2015Where is the full User's Guide? I can't find enough information in the paper manual.
- 1524/09/2015Can I buy any MICR toner?
- 1624/09/2015Vertical streaks appear in my copies.
- 1717/09/2014Why are my sent faxes always received with a black vertical line down the page?
- 1816/09/2014How do I program the date and time?
- 1916/09/2014I am experiencing problems sending a fax, what can I do?
- 2016/09/2014Can I confirm that the FAX was sent correctly?
- 2116/09/2014I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 2210/09/2014How do I print the received faxes that are stored in memory? (Fax Storage)
- 2318/08/2014How can I clear the "PAPER JAM" or "PRINTER JAM" error message?
- 2408/05/2013The keys on the control panel do not respond.
- 2508/05/2013Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 2610/04/2013What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 2722/06/2012How do I replace the toner cartridge?
- 2816/03/2012Can I print from or scan to an Android™ Smartphone?
- 2916/03/2012My Brother machine has no power.
- 3016/03/2012Adjust my Brother machine's Sleep Mode setting.
- 3111/04/2011Stop my Brother machine from automatically redialing a busy number.
- 3211/04/2011Change or delete a Group.
- 3311/04/2011Make copies using my Brother machine.
- 3411/04/2011Set up a Group for Broadcasting faxes.
- 3514/03/2011How do I Scan a fax into my Brother machine while it is sending a fax from memory, receiving a fax, or printing a document from my computer?
- 3618/03/2010The paper is skewed when it's printed.
- 3728/09/2009I can receive a fax, but cannot receive a call.
- 3815/07/2009Why doesn't the machine answer when receiving a call?
- 3907/07/2009Why does my machine display "Awaiting Redial"?
- 4024/02/2009I am experiencing problems receiving faxes.
- 4117/02/2009How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 4203/02/2009How do I store One Touch or Speed Dial numbers on my Brother machine for easy dialing?
- 4303/02/2009How do I broadcast a fax to multiple fax numbers?
- 4430/01/2009How do I know which answer mode to select?
- 4506/07/2006How do I know how many pages my machine has printed?
- 4606/04/2006My FAX/MFC will not Dial.
- 4710/01/2006How do I clean the Scanner to improve the copy or fax quality?
- 4805/01/2006Can I reduce the size of a received fax on this machine?
- 4905/01/2006While I'm scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY".
- 5012/12/2005How can I clear the "PLS OPEN COVER" error message on LCD?