FAQs & Troubleshooting
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54 Results
- 1Do I need a telephone line to send and receive faxes with my Brother machine?
- 2The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 3What can happen if the wrong paper is used in your machine.
- 4I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 5Can I confirm that the FAX was sent correctly?
- 6Change or delete a Group.
- 7Can I use non-Brother or third party supplies with the Brother machine?
- 8My FAX/MFC will not Dial.
- 9How can I clear the "PAPER JAM" or "PRINTER JAM" error message?
- 10How do I store One Touch or Speed Dial numbers on my Brother machine for easy dialing?
- 11Replace the drum unit
- 12Stop my Brother machine from automatically redialing a busy number.
- 13Can I send a fax without scanning the documents into memory?
- 14My Brother machine has no power.
- 15The keys on the control panel do not respond.
- 16Why doesn't the machine answer when receiving a call?
- 17I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 18Can I print from or scan to an iPhone, iPod Touch or iPad?
- 19What is the difference between the toner cartridge and the drum unit?
- 20Can I print from or scan to an Android™ Smartphone?
- 21I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 22My Brother machine misfeeds paper.
- 23I am experiencing problems sending a fax, what can I do?
- 24Why are my sent faxes always received with a black vertical line down the page?
- 25Can I reduce the size of a received fax on this machine?
- 26What does "COMM.ERROR" on the LCD display mean?
- 27How do I replace the toner cartridge?
- 28How do I Scan a fax into my Brother machine while it is sending a fax from memory, receiving a fax, or printing a document from my computer?
- 29How do I know how many pages my machine has printed?
- 30How do I broadcast a fax to multiple fax numbers?
- 31When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 32Can I buy any MICR toner?
- 33How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 34Why does the display read "Cover Open"?
- 35What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 36While I'm scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY".
- 37What does "MACHINE ERROR XX" mean?
- 38The paper is skewed when it's printed.
- 39Set up a Group for Broadcasting faxes.
- 40How do I clean the Scanner to improve the copy or fax quality?
- 41How do I know which answer mode to select?
- 42How do I program the date and time?
- 43Make copies using my Brother machine.
- 44I am experiencing problems receiving faxes.
- 45Where can I find the serial number for my unit?
- 46I can receive a fax, but cannot receive a call.
- 47How do I print the received faxes that are stored in memory? (Fax Storage)
- 48Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 49How can I clear the "PLS OPEN COVER" error message on LCD?
- 50Why does my machine display "Awaiting Redial"?