FAQs & Troubleshooting
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42 Results
- 1What is Distinctive Ring and how do I program it?
- 2The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 3Change or delete an existing One Touch or Speed Dial number.
- 4Store One Touch and Speed Dial numbers on my Brother machine for easy dialling.
- 5Why doesn't the machine answer when receiving a call?
- 6The keys on the control panel do not respond.
- 7Can I confirm that the FAX was sent correctly?
- 8Can I reduce the size of a received fax on this machine?
- 9Can I use non-Brother or third party supplies with the Brother machine?
- 10Replace the drum unit
- 11Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 12Replace the toner cartridge.
- 13I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 14How can I clear the "PAPER JAM" error message?
- 15I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 16Do I need a telephone line to send and receive faxes with my Brother machine?
- 17Verify if the Brother machine has a dial tone
- 18I am experiencing problems sending a fax, what can I do?
- 19How do I clean the Scanner to improve the copy or fax quality?
- 20When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 21Why are my sent faxes always received with a black vertical line down the page?
- 22I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 23Can I print from or scan to an Android™ Smartphone?
- 24I can receive a fax, but cannot receive a call.
- 25What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 26Vertical streaks appear in my copies.
- 27What is the difference between the toner cartridge and the drum unit?
- 28Why doesn't my Brother machine have a dial tone?
- 29How can I clear the "PLS OPEN COVER" error message on LCD?
- 30Why does my machine display "Awaiting Redial"?
- 31What does "MACHINE ERROR XX" mean?
- 32What does "COMM.ERROR" on the LCD display mean?
- 33Can I buy any MICR toner?
- 34Can I print from or scan to an iPhone, iPod Touch or iPad?
- 35The paper is skewed when it's printed.
- 36Why does the display read "Cover Open"?
- 37Where can I find the serial number for my unit?
- 38How do I program the date and time?
- 39When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 40While I'm scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY".
- 41What can happen if the wrong paper is used in your machine.
- 42Where is the full User's Guide? I can't find enough information in the paper manual.