FAQs & Troubleshooting
Latest |
216 Results
- 114/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 214/02/2024Send a PC-FAX
- 314/02/2024Turn the Toner Save mode on or off
- 414/12/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 513/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 612/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 721/06/2023Delete print jobs from the print queue.
- 819/05/2023I cannot print from my computer via USB.
- 926/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 1026/04/2023Change the printer driver settings (Windows / macOS)
- 1126/04/2023Open the Status Monitor
- 1219/04/2023Open "Scanners and Cameras" and Properties.
- 1319/04/2023The printer status is Offline or Paused.
- 1419/04/2023"Offline" appears on the Status Monitor.
- 1515/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1615/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 1715/02/2023Scan a document in Windows 8 and Windows 10.
- 1811/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 1911/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2011/01/2023Toner Low or Prepare New Toner Cartridge
- 2126/12/2022How to identify your Operating System (OS).
- 2226/12/2022Curled or wavy
- 2321/12/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 2409/11/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 2509/11/2022Set up a Group for Broadcasting faxes.
- 2609/11/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 2712/10/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 2812/10/2022Configure and use PC-FAX (CUPS) (Linux)
- 2915/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3015/09/2022I am experiencing problems sending a fax.
- 3115/09/2022Configure the Scan to Email Feature (Linux)
- 3216/08/2022What is the difference between the toner cartridge and the drum unit?
- 3316/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3428/07/2022Configure and use the Scan Key Tool (Linux)
- 3528/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 3628/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3727/07/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 3815/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3912/05/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 4012/05/2022Uninstall the Brother Software and Drivers (Windows)
- 4112/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4214/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 4314/04/2022Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 4414/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 4528/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 4628/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4728/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4828/03/2022Replace Drum
- 4911/11/2021Open the Control Panel (For Windows)
- 5014/10/2021I cannot install Brother drivers on Debian 10 (Linux)