FAQs & Troubleshooting
Latest |
218 Results
- 110/07/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 213/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 313/06/2024Drum End Soon
- 413/06/2024Toner Low or Prepare New Toner Cartridge
- 514/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 614/02/2024Send a PC-FAX
- 714/02/2024Turn the Toner Save mode on or off
- 814/12/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 913/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1012/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1121/06/2023Delete print jobs from the print queue.
- 1219/05/2023I cannot print from my computer via USB.
- 1326/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 1426/04/2023Change the printer driver settings (Windows / macOS)
- 1526/04/2023Open the Status Monitor
- 1619/04/2023Open "Scanners and Cameras" and Properties.
- 1719/04/2023The printer status is Offline or Paused.
- 1819/04/2023"Offline" appears on the Status Monitor.
- 1915/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2015/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 2115/02/2023Scan a document in Windows 8 and Windows 10.
- 2211/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 2311/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2426/12/2022How to identify your Operating System (OS).
- 2526/12/2022Curled or wavy
- 2621/12/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 2709/11/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 2809/11/2022Set up a Group for Broadcasting faxes.
- 2909/11/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 3012/10/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 3112/10/2022Configure and use PC-FAX (CUPS) (Linux)
- 3215/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3315/09/2022I am experiencing problems sending a fax.
- 3415/09/2022Configure the Scan to Email Feature (Linux)
- 3516/08/2022What is the difference between the toner cartridge and the drum unit?
- 3616/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3728/07/2022Configure and use the Scan Key Tool (Linux)
- 3828/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 3928/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4027/07/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 4115/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4212/05/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 4312/05/2022Uninstall the Brother Software and Drivers (Windows)
- 4412/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4514/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 4614/04/2022Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 4714/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 4828/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 4928/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5028/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)