FAQs & Troubleshooting
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216 Results
- 51Change the printer driver settings (Windows / macOS)
- 52TONER ENDED
- 53How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 54I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 55Toner Low or Prepare New Toner Cartridge
- 56I cannot send and/or receive faxes using Voice Over Internet Protocol (VoIP).
- 57Store numbers on my Brother machine for easy dialing from the PC.
- 58Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 59Jam Inside
- 60What is Distinctive Ring and how do I program it?
- 61White lines down the page
- 62Can I use non-Brother or third party supplies with the Brother machine?
- 63Black lines down the page
- 64I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 65Send a fax
- 66Where do I find manuals for my Brother machine?
- 67I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 68Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 69Download a file from the "Downloads" section and save it to Windows 8 computer.
- 70Open the Control Panel (For Windows)
- 71Change or delete an existing One Touch or Speed Dial number.
- 72Print Unable or Print Unable XX
- 73Drum Stop
- 74When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 75Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 76Size mismatch
- 77Set up a Group for Broadcasting faxes.
- 78Scan a document in OS X 10.8 / macOS 10.12 - 10.15.
- 79Scan a document in Mac OS X 10.6.
- 80What kind of paper can I use?
- 81Confirm that a FAX I sent was received correctly
- 82The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 83When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 84I cannot install Brother drivers on Debian 10 (Linux)
- 85Configure and use PC-FAX (CUPS) (Linux)
- 86Paper size settings are unavailable when I print from OpenOffice (Linux)
- 87The downloaded driver's name is different from my machine's name. (Linux)
- 88"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 89I installed scan-key-tool, but it does not work. (Linux)
- 90Pre-Required Procedures (Linux)
- 91Install the built-in drivers (For Windows 8 and Windows 10)
- 92The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 93Send a PC-FAX
- 94Cancelling a Broadcast in progress.
- 95Why doesn't my Brother machine have a dial tone?
- 96Where can I download a driver for my machine?
- 97Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 98How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 99Print the received faxes that are stored in memory. (Fax Storage)
- 100Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.