FAQs & Troubleshooting
Latest |
115 Results
- 5108/05/2013Set up my Brother machine's electronic cover page
- 5208/05/2013Send the same fax to more than one number at a time. (Broadcasting)
- 5308/05/2013Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 5408/05/2013The keys on the control panel do not respond.
- 5508/05/2013Print a report that will show a list of sent and received faxes
- 5608/05/2013Print the received faxes that are stored in memory. (Fax Storage)
- 5708/05/2013How do I store received faxes in memory?
- 5808/05/2013JAM TRAY
- 5908/05/2013Clean the scanner to improve the copy or fax quality.
- 6008/05/2013Envelope creases
- 6108/05/2013Lines across the page
- 6208/05/2013When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 6308/05/2013The faxes I send are always received with a black vertical line down the page.
- 6408/05/2013Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 6508/05/2013Faint
- 6610/04/2013My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 6710/04/2013What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 6808/03/2013Drum Error (Drum!)
- 6921/12/2012Why doesn't my Brother machine have a dial tone?
- 7006/12/2012Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 7112/09/2012Cartridge Error
- 7212/09/2012No Toner
- 7312/09/2012Clean the drum unit
- 7412/09/2012Jam Rear
- 7511/09/2012Clean the paper pick-up roller.
- 7611/09/2012Can I check the remaining life of my Brother machine's drum?
- 7711/09/2012Page skewed
- 7810/09/2012Out of Memory
- 7910/09/2012What is Distinctive Ring and how do I program it?
- 8010/09/2012When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY".
- 8110/09/2012Grey background
- 8206/09/2012Change the quality of the faxes I send (Fax Resolution).
- 8306/09/2012Stop my Brother machine from automatically redialing a busy number.
- 8406/09/2012Change or delete an existing One Touch or Speed Dial number.
- 8522/08/2012How do I make my faxed documents lighter or darker? (Fax Contrast)
- 8622/08/2012How many times will my Brother machine automatically redial a busy number?
- 8722/08/2012How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 8822/08/2012Set up my Brother machine to forward the received faxes to another location.
- 8918/07/2012Cancelling a Broadcast in progress.
- 9018/07/2012Document Jam
- 9109/07/2012I still receive the error message "Replace Drum" or "Drum Stop" after I replace the drum unit with a new one.
- 9209/07/2012What is the maximum number of recipients when broadcasting a fax?
- 9309/07/2012How do I know which receive mode to select?
- 9416/03/2012What is Toner Continue Mode?
- 9516/03/2012Can I print from or scan to an Android™ Smartphone?
- 9616/03/2012Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 9724/01/2012Delete the faxes stored in my Brother machine's memory.
- 9819/01/2012Can I use voice mail on the same line as my Brother machine?
- 9919/01/2012Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 10007/04/2011I cannot send and/or receive faxes using Voice Over Internet Protocol (VoIP).