FAQs & Troubleshooting
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115 Results
- 1Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 2Why doesn't the machine answer when receiving a call?
- 3I am experiencing problems sending a fax.
- 4The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 5Curled or wavy
- 6Store numbers on my Brother machine for easy dialling from the control panel.
- 7Can I use voice mail on the same line as my Brother machine?
- 8My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 9How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 10Curled
- 11Jam Inside
- 12Wrinkles or creases
- 13What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 14Replace Toner
- 15I still receive the error message "Replace Drum" or "Drum Stop" after I replace the drum unit with a new one.
- 16Document Jam
- 17How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 18JAM TRAY
- 19All black
- 20What is Distinctive Ring and how do I program it?
- 21Black lines down the page
- 22Page skewed
- 23Can I use AirPrint with my Brother machine?
- 24How many times will my Brother machine automatically redial a busy number?
- 25How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 26Set up my Brother machine to forward the received faxes to another location.
- 27Can I use non-Brother or third party supplies with the Brother machine?
- 28Replace Drum
- 29What can happen if the wrong paper is used in your machine.
- 30Hollow print
- 31Adjust the Brother machine's Sleep Time setting
- 32The machine does not automatically enter Power Off mode.
- 33How do I know which receive mode to select?
- 34Verify if the Brother machine has a dial tone
- 35White spots or black spots at 94 mm (3.7 in.) intervals
- 36Toner specks
- 37White lines across the page
- 38My Brother machine turns off automatically or earlier than before.
- 39What is Toner Continue Mode?
- 40Change the quality of the faxes I send (Fax Resolution).
- 41Stop my Brother machine from automatically redialing a busy number.
- 42Change or delete an existing One Touch or Speed Dial number.
- 43White lines down the page
- 44White lines, bands or ribbing across the page
- 45Confirm that a FAX I sent was received correctly
- 46Faint
- 47Do I need a telephone line to send and receive faxes with my Brother machine?
- 48Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 49Jam Rear
- 50Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?