FAQs & Troubleshooting
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115 Results
- 1Why doesn't the machine answer when receiving a call?
- 2My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 3Curled
- 4Page skewed
- 5The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 6Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 7I am experiencing problems sending a fax.
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9Can I use voice mail on the same line as my Brother machine?
- 10What is the recommended paper?
- 11What is Toner Continue Mode?
- 12What kind of paper can I use?
- 13Wrinkles or creases
- 14Jam Inside
- 15What is Distinctive Ring and how do I program it?
- 16Can I use AirPrint with my Brother machine?
- 17I cannot send and/or receive faxes using Voice Over Internet Protocol (VoIP).
- 18Jam Rear
- 19JAM TRAY
- 20Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 21What can happen if the wrong paper is used in your machine.
- 22I still receive the error message "Replace Drum" or "Drum Stop" after I replace the drum unit with a new one.
- 23How do I know which receive mode to select?
- 24How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 25Change the quality of the faxes I send (Fax Resolution).
- 26How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 27Black toner marks across the page
- 28White lines down the page
- 29What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 30Stop my Brother machine from automatically redialing a busy number.
- 31Change or delete an existing One Touch or Speed Dial number.
- 32How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 33Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 34Document Jam
- 35Confirm that a FAX I sent was received correctly
- 36Replace Toner
- 37All black
- 38How many times will my Brother machine automatically redial a busy number?
- 39Curled or wavy
- 40White lines, bands or ribbing across the page
- 41Faint
- 42I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 43How do I make my faxed documents lighter or darker? (Fax Contrast)
- 44Store numbers on my Brother machine for easy dialling from the control panel.
- 45Hollow print
- 46Black lines down the page
- 47Do I need a telephone line to send and receive faxes with my Brother machine?
- 48My Brother machine has no power.
- 49Set up my Brother machine to forward the received faxes to another location.
- 50White spots or black spots at 94 mm (3.7 in.) intervals