FAQs & Troubleshooting
Latest |
66 Results
- 113/03/2024Uninstall the drivers. (macOS 13 or greater)
- 213/03/2024Uninstall the drivers. (macOS 10.14 - macOS 12)
- 313/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 414/02/2024What is the default password for my Brother machine?
- 508/11/2023How to scan a document from a Windows application?
- 608/11/2023How to scan a document from a Windows application?
- 713/09/2023Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 805/09/2023When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 905/09/2023(Video) Calibrate Your Brother Machine
- 1026/12/2022How to identify your Operating System (OS).
- 1115/09/2022Configure the Scan to Email Feature (Linux)
- 1216/08/2022Update the Driver or Firmware for your Brother machine
- 1328/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 1412/05/2022Uninstall the Brother Software and Drivers (Windows)
- 1512/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 1628/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1711/11/2021Open the Control Panel (For Windows)
- 1814/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 1905/08/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 2011/03/2021The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 2114/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2209/07/2020Change the brscan5 scan settings using XSane (Linux)
- 2309/07/2020Scan using XSane or GIMP (Linux)
- 2409/07/2020Important points for specifying the scan area (Linux)
- 2509/07/2020What driver package format is supported by my Linux distribution?
- 2602/07/2020If You Want to Check that Your Network Devices are Working Correctly
- 2702/07/2020Your Brother Machine Cannot Scan over the Network
- 2802/07/2020Your Scanner Cannot Be Detected on the Network During Installation
- 2902/07/2020Scanning and Other Problems
- 3002/07/2020Clean the Scanner and Rollers
- 3102/07/2020If You Cannot Complete the Wireless Network Setup Configuration
- 3202/07/2020Document Jam
- 3302/07/2020Error and Maintenance Indications
- 3408/04/2020Delete a network scanner entry. (Linux)
- 3512/03/2020Check the Serial Number
- 3604/03/2020Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 3706/01/2020Calibrate Your Brother Machine
- 3806/01/2020Reset Your Brother Machine
- 3920/12/2019(Video) Clean the Scanner and Rollers
- 4009/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 4106/12/2019Access Web Based Management
- 4206/12/2019Check the Network Name (SSID) that your machine is connected to.
- 4306/12/2019Use the Output Guide
- 4406/12/2019Load Non-standard Size Document
- 4506/12/2019Install your Brother machine's software from Full Driver Package. (Windows)
- 4606/12/2019Change the General Settings using Remote Setup
- 4706/12/2019Set up the Brother Machine using Remote Setup (Mac)
- 4806/12/2019Set up the Brother Machine using Remote Setup (Windows)
- 4906/12/2019Load a Plastic Card
- 5006/12/2019Load a Standard Size Document