FAQs & Troubleshooting
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67 Results
- 1Document Jam
- 2The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 3Load a Standard Size Document
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5What is Brother iPrint&Scan?
- 6What driver package format is supported by my Linux distribution?
- 7When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 8(Video) Clean the Scanner and Rollers
- 9Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 10How to identify your Operating System (OS).
- 11What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 12Error and Maintenance Indications
- 13I cannot install Brother drivers on Debian 10 (Linux)
- 14Configure the Scan to Email Feature (Linux)
- 15Your Scanner Cannot Be Detected on the Network During Installation
- 16Scanning and Other Problems
- 17Check the firmware version.
- 18Uninstall the drivers. (macOS 10.14 - macOS 12)
- 19Use the Output Guide
- 20Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 21Load Non-standard Size Document
- 22Load Documents
- 23Calibrate Your Brother Machine
- 24Check the IP Address of Network Devices
- 25Reset Network Settings on the Machine
- 26Change the General Settings using Remote Setup
- 27Set up the Brother Machine using Remote Setup (Mac)
- 28Set up the Brother Machine using Remote Setup (Windows)
- 29If You Cannot Complete the Wireless Network Setup Configuration
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31Download a file from the "Downloads" section and save it to Windows 8 computer.
- 32Scanning with a mobile device
- 33Acceptable Documents
- 34Discover the MAC address of the Brother network card.
- 35Reset Your Brother Machine
- 36How to scan a document from a Windows application?
- 37The scanning speed is slow when scanning from my machine. (Windows)
- 38What is the default password for my Brother machine?
- 39I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 40Change the brscan5 scan settings using XSane (Linux)
- 41Where can I download Brother iPrint&Scan application for Mac?
- 42Command List of brscan. (Linux)
- 43Install your Brother machine's software from Full Driver Package. (Windows)
- 44If You Want to Check that Your Network Devices are Working Correctly
- 45Your Brother Machine Cannot Scan over the Network
- 46Scan a document longer than 37.5 cm (14.76 inches).
- 47Open the Control Panel (For Windows)
- 48How to scan a document from a Windows application?
- 49I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 50Scan using XSane or GIMP (Linux)