FAQs & Troubleshooting
Latest |
51 Results
- 113/03/2024Uninstall the drivers. (macOS 13 or greater)
- 213/03/2024Uninstall the drivers. (macOS 10.14 - macOS 12)
- 308/11/2023How to scan a document from a Windows application?
- 408/11/2023How to scan a document from a Windows application?
- 505/09/2023When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 605/09/2023(Video) Calibrate Your Brother Machine
- 726/12/2022How to identify your Operating System (OS).
- 815/09/2022Configure the Scan to Email Feature (Linux)
- 916/08/2022Update the Driver or Firmware for your Brother machine
- 1028/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 1112/05/2022Uninstall the Brother Software and Drivers (Windows)
- 1212/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 1328/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1411/11/2021Open the Control Panel (For Windows)
- 1514/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 1605/08/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 1709/07/2020Change the brscan5 scan settings using XSane (Linux)
- 1809/07/2020Scan using XSane or GIMP (Linux)
- 1909/07/2020Important points for specifying the scan area (Linux)
- 2009/07/2020What driver package format is supported by my Linux distribution?
- 2102/07/2020Scanning and Other Problems
- 2202/07/2020Clean the Scanner and Rollers
- 2302/07/2020Document Jam
- 2402/07/2020Error and Maintenance Indications
- 2508/04/2020Delete a network scanner entry. (Linux)
- 2612/03/2020Check the Serial Number
- 2704/03/2020Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 2806/01/2020Calibrate Your Brother Machine
- 2906/01/2020Reset Your Brother Machine
- 3020/12/2019(Video) Clean the Scanner and Rollers
- 3109/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 3206/12/2019Use the Output Guide
- 3306/12/2019Load Non-standard Size Document
- 3406/12/2019Install your Brother machine's software from Full Driver Package. (Windows)
- 3506/12/2019Change the General Settings using Remote Setup
- 3606/12/2019Set up the Brother Machine using Remote Setup (Mac)
- 3706/12/2019Set up the Brother Machine using Remote Setup (Windows)
- 3806/12/2019Load a Plastic Card
- 3906/12/2019Load a Standard Size Document
- 4006/12/2019Scan a document longer than 37.5 cm (14.76 inches).
- 4106/12/2019Check the firmware version.
- 4206/12/2019Load Documents
- 4306/12/2019Acceptable Documents
- 4422/03/2019What is Remote Setup?
- 4501/02/2019Command List of brscan. (Linux)
- 4601/02/2019Uninstall the scanner driver. (Linux)
- 4701/02/2019Uninstall Scan-key-tool. (Linux)
- 4819/10/2018The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 4910/03/2016Printing / Scanning with a mobile device
- 5016/11/2015I do not have or lost the black and white calibration sheet.