FAQs & Troubleshooting
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51 Results
- 1Load Documents
- 2Load a Plastic Card
- 3Load a Standard Size Document
- 4Document Jam
- 5Load Non-standard Size Document
- 6How to identify your Operating System (OS).
- 7Use the Output Guide
- 8Acceptable Documents
- 9(Video) Calibrate Your Brother Machine
- 10(Video) Clean the Scanner and Rollers
- 11Scanning and Other Problems
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13Reset Your Brother Machine
- 14When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 15What is Remote Setup?
- 16The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 17I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 18Update the Driver or Firmware for your Brother machine
- 19Set up the Brother Machine using Remote Setup (Mac)
- 20Clean the Scanner and Rollers
- 21Uninstall the drivers. (macOS 10.14 - macOS 12)
- 22How to scan a document from a Windows application?
- 23I cannot install Brother drivers on Debian 10 (Linux)
- 24Change the brscan5 scan settings using XSane (Linux)
- 25Command List of brscan. (Linux)
- 26Set up the Brother Machine using Remote Setup (Windows)
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28Download a file from the "Downloads" section and save it to Windows 8 computer.
- 29I do not have or lost the black and white calibration sheet.
- 30How to scan a document from a Windows application?
- 31Configure the Scan to Email Feature (Linux)
- 32Printing / Scanning with a mobile device
- 33Calibrate Your Brother Machine
- 34Uninstall the Brother Software and Drivers (Windows)
- 35I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 36What driver package format is supported by my Linux distribution?
- 37Scan using XSane or GIMP (Linux)
- 38Important points for specifying the scan area (Linux)
- 39Uninstall the scanner driver. (Linux)
- 40Install your Brother machine's software from Full Driver Package. (Windows)
- 41Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 42Check the firmware version.
- 43Uninstall the drivers. (macOS 13 or greater)
- 44Check the Serial Number
- 45Where can I download Brother iPrint&Scan application for Mac?
- 46Delete a network scanner entry. (Linux)
- 47Uninstall Scan-key-tool. (Linux)
- 48Scan a document longer than 37.5 cm (14.76 inches).
- 49Open the Control Panel (For Windows)
- 50Error and Maintenance Indications