FAQs & Troubleshooting
Latest |
324 Results
- 111/10/2024Use Universal Print (Mac)
- 211/10/2024Use Universal Print (Windows)
- 313/09/2024Where can I download Brother iPrint&Scan application for Mac?
- 410/07/2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 510/07/2024The scanning speed is slow when scanning from my machine. (Windows)
- 610/07/2024My Brother machine is unresponsive.
- 713/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 813/06/2024Toner Low or Prepare New Toner Cartridge
- 913/06/2024Drum End Soon
- 1013/06/2024(Video) Update the Driver or Firmware for your Brother machine
- 1113/03/2024I cannot print using my Brother machine on a wireless network (Mac)
- 1213/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1314/02/2024(Video) Replace the Toner Cartridge
- 1414/02/2024(Video) Unpack your Brother machine
- 1514/02/2024(Video) Load A4/Letter paper
- 1614/02/2024(Video) Connect telephone line and power cords
- 1714/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1814/02/2024What is the default password for my Brother machine?
- 1910/01/2024Easy Scan to E-mail
- 2014/12/2023Discover the MAC address of the Brother network card
- 2114/12/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 2209/11/2023I cannot scan via network.
- 2308/11/2023How to scan a document from a Windows application?
- 2408/11/2023How to scan a document from a Windows application?
- 2511/10/2023My printer takes a long time to start printing when using Airprint. (iOS 16)
- 2613/09/2023Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 2713/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2813/09/2023Media Type Mismatch or Media Mismatch
- 2912/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 3021/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 3121/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 3221/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3321/06/2023Add your Brother machine with AirPrint (macOS)
- 3421/06/2023Print both sides of paper or a booklet automatically
- 3521/06/2023Delete print jobs from the print queue.
- 3619/05/2023I cannot print from my computer via USB.
- 3712/05/2023I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 3826/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 3926/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 4026/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 4126/04/2023Change machine settings from your computer.
- 4226/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 4326/04/2023Change the printer driver settings (Windows / macOS)
- 4426/04/2023Scan using Nuance™ PaperPort™ 14SE or other Windows applications
- 4519/04/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 4619/04/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 4719/04/2023Open "Scanners and Cameras" and Properties.
- 4819/04/2023The printer status is Offline or Paused.
- 4919/04/2023"Offline" appears on the Status Monitor.
- 5015/03/2023How to use Driver Deployment Wizard (only available for Windows)