FAQs & Troubleshooting
Latest |
138 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 113/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 213/06/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 313/06/2024Toner Low or Prepare New Toner Cartridge
- 413/06/2024Drum End Soon
- 513/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 614/02/2024(Video) Paper is Jammed in the 2-sided Tray
- 714/02/2024(Video) Paper is Jammed inside the Machine
- 814/02/2024(Video) Paper is Jammed in the Back of the Machine
- 914/02/2024(Video) Paper is Jammed in the Paper Tray
- 1014/02/2024(Video) Paper is Jammed in the MP tray
- 1114/02/2024(Video) Remove Small Scraps of Paper Jammed in the ADF
- 1214/02/2024(Video) Document is Jammed under the Document Cover
- 1314/02/2024(Video) Document is Jammed in the Top of the ADF Unit
- 1414/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1514/02/2024What is the default password for my Brother machine?
- 1614/12/2023Discover the MAC address of the Brother network card
- 1708/12/2023Print the Network Configuration Report *
- 1808/12/2023Remove Small Scraps of Paper Jammed in the ADF *
- 1908/12/2023Document is Jammed under the Document Cover *
- 2008/12/2023Document is Jammed in the Top of the ADF Unit *
- 2108/12/2023Access Web Based Management *
- 2208/12/2023Print the WLAN Report *
- 2308/12/2023Clean the Paper Pick-up Rollers *
- 2408/12/2023Clean the Drum Unit *
- 2508/12/2023Paper is Jammed in the 2-sided Tray *
- 2608/12/2023Paper is Jammed in the Back of the Machine *
- 2708/12/2023Paper is Jammed inside the Machine *
- 2808/12/2023Paper is Jammed in the Paper Tray *
- 2908/12/2023Paper is Jammed in the MP tray *
- 3008/12/2023Clean the Corona Wire *
- 3108/12/2023Replace the Drum Unit *
- 3208/12/2023Reset the Network Settings to the Factory Settings *
- 3308/12/2023Replace the Toner Cartridge *
- 3408/11/2023How to scan a document from a Windows application?
- 3508/11/2023How to scan a document from a Windows application?
- 3611/10/2023I cannot scan via network.
- 3711/10/2023Cannot Scan ##
- 3813/09/2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 3913/09/2023Self-Diagnostic
- 4013/09/2023Wrong Toner or Wrong Toner Cartridge
- 4113/09/2023Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 4213/09/2023(Video) Set up your Brother machine
- 4313/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 4413/09/2023I get a TS error when trying to print on a wireless network.
- 4513/09/2023What is the recommended paper?
- 4613/09/2023Media Type Mismatch or Media Mismatch
- 4713/09/2023Cannot Detect
- 4813/09/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 4913/09/2023Poor fixing
- 5013/09/2023Toner specks