FAQs & Troubleshooting
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293 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Drum Unit
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6The printer status is Offline or Paused.
- 7Replace the Waste Toner Box
- 8Toner Low
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10No Toner
- 11Replace Fuser
- 12WT Box End Soon
- 13What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 14Document Jam
- 15Paper is Jammed in the Back of the Machine
- 16Easy Scan to E-mail
- 17What is the recommended paper?
- 18I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 19No Paper MP
- 20Scan Using Secure Function Lock 3.0
- 21Reset the Drum Counter
- 22Print as a Poster (Windows)
- 23(Video) Unpack your Brother machine
- 24How to identify your Operating System (OS).
- 25Calibrate Colour Output
- 26Out of Memory / Print Data Full
- 27Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 28Paper is Jammed in the Manual Feed Slot
- 29Drum !
- 30Paper is Jammed Inside the Machine
- 31I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 32Adjust colour settings by using the custom setting in the printer driver
- 33The colour of your printouts is not what you expected
- 34What is Brother iPrint&Scan?
- 35Clean the Drum Unit
- 36Reset Your Brother Machine
- 37Paper is Jammed underneath the Paper Tray
- 38Add your Brother machine with AirPrint (macOS)
- 39Brother iPrint&Scan cannot find my Brother machine (macOS)
- 40Enable the Brother machine's network interface.
- 41No Waste Toner
- 42Print the Network Configuration Report
- 43Scan multiple pages into one file instead of each scan being saved as a separate file.
- 44I cannot find some options in the Print dialogue box (macOS 11 or later)
- 45Change the printer driver settings (Windows / macOS)
- 46I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 47Set up your Brother machine on a wireless network.
- 48Load and Print on Envelopes in the Manual Feed Slot
- 49My Brother machine could not be found over the network when I installed drivers on my computer.
- 50(Video) Set up your Brother machine