FAQs & Troubleshooting
Popular |
280 Results
- 1(Video) Replace the Toner Cartridge
- 2Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Replace the Drum Unit
- 6Replace Fuser
- 7Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 8(Video) Set up your Brother machine
- 9The printer status is Offline or Paused.
- 10(Video) Load an Envelope (Manual Feed Slot)
- 11Wireless setup is requesting a WPS PIN to complete the setup
- 12Replace the Waste Toner Box
- 13Adjust colour settings by using the custom setting in the printer driver
- 14I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 16No Toner
- 17Set up your Brother machine on a wireless network.
- 18(Video) Unpack your Brother machine
- 19Scan multiple pages into one file instead of each scan being saved as a separate file.
- 20What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 21Clean the Drum Unit
- 22Uneven colour density across the page
- 23Colours are light or faint on the whole page
- 24Print as a Poster (Windows)
- 25Paper is Jammed in the Manual Feed Slot
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 27The colour of your printouts is not what you expected
- 28Paper is Jammed Inside the Machine
- 29Brother iPrint&Scan cannot find my Brother machine (macOS)
- 30Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 31Calibrate Colour Output
- 32Toner Low
- 33Drum !
- 34Toner scatter or toner stain
- 35Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 36Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 37Replace the Belt Unit
- 38Blank page or some colors are missing.
- 39I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 40Add your Brother machine with AirPrint (macOS)
- 41Check the remaining ink or toner level (Linux)
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43What is Brother iPrint&Scan?
- 44The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 45Authentication Error, contact your administrator.
- 46Cover is Open
- 47I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 48Curled or wavy
- 49I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 50Load and Print Paper in the Manual Feed Slot