FAQs & Troubleshooting
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227 Results
- 1(Video) Replace Toner
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Replace Drum
- 4Can I print from or scan to Android™ Smartphone?
- 5Jam Inside (With Video Instructions)
- 6Curled or wavy
- 7I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 8The printer status is Offline or Paused.
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10Load paper in the paper tray
- 11What is Brother iPrint&Scan?
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 14(Video) Load A4/Letter paper
- 15Printing / Scanning with a mobile device
- 16Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 17Hollow print
- 18The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 19I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 20Can I print from and scan to iPhone, iPod Touch and iPad?
- 21When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 22Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 23Change the printer driver settings (Windows / macOS)
- 24What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 25My Brother machine could not be found over the network when I installed drivers on my PC.
- 26Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 27Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using Brother iPrint&Scan?
- 28I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 29Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 30Jam Rear (With Video Instructions)
- 31Jam Tray (With Video Instructions)
- 32Lines across the page
- 33Print on envelopes, labels, or thick paper from the manual feed slot.
- 34Turn the Toner Save Mode on or off.
- 35Image skewed
- 36The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 37Clean the drum unit
- 38Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 39I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
- 40Drum End Soon
- 41What is the BRAdmin Professional software used for?
- 42I cannot install Brother drivers on Debian 10 (Linux)
- 43Where can I download Brother iPrint&Scan application for Mac?
- 44(Video) Set up your Brother machine
- 45A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 46Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 47I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 48Jam 2-sided
- 49Add your Brother machine with AirPrint (macOS)
- 50I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)