FAQs & Troubleshooting
Latest |
201 Results
- 113/09/2024Where can I download Brother iPrint&Scan application for Mac?
- 210/07/2024I cannot scan a document using Brother iPrint&Scan (Windows / macOS)
- 310/07/2024Brother iPrint&Scan cannot find my Brother machine (macOS)
- 410/07/2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 510/07/2024The scanning speed is slow when scanning from my machine. (Windows)
- 610/07/2024My Brother machine is unresponsive.
- 713/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 813/06/2024Self-Diagnostic
- 913/06/2024What is Toner Continue Mode?
- 1013/06/2024Toner Low or Prepare New Toner Cartridge
- 1113/06/2024Drum End Soon
- 1213/06/2024(Video) Update the Driver or Firmware for your Brother machine
- 1313/06/2024(Video) Save Scanned Data to a Folder as a PDF File
- 1410/04/2024(Video) Cannot Detect
- 1510/04/2024(Video) 2-sided Disable or 2-sided Disabled
- 1610/04/2024(Video) Manual Feed
- 1713/03/2024(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 1813/03/2024(Video) Enlarge or Reduce Copied Images
- 1913/03/2024(Video) Copy on Both Sides of the Paper (2-sided Copy)
- 2013/03/2024(Video) Clean the Drum Unit Using Drum Dot Print
- 2113/03/2024(Video) Load Paper in the Paper Tray
- 2213/03/2024(Video) Reset Your Brother Machine
- 2313/03/2024(Video) Change the Language on the LCD
- 2413/03/2024(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 2513/03/2024(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2613/03/2024Uninstall the drivers. (macOS 13 or greater)
- 2714/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 2810/01/2024(Video) Replace the Toner Cartridge
- 2910/01/2024(Video) Unpack your Brother machine and install the toner cartridge
- 3010/01/2024(Video) Load A4/Letter paper
- 3110/01/2024(Video) Connect telephone line and power cords
- 3210/01/2024(Video) Load an Envelope (Manual Feed Slot)
- 3308/11/2023How to scan a document from a Windows application?
- 3408/11/2023How to scan a document from a Windows application?
- 3513/09/2023Media Type Mismatch or Media Mismatch
- 3612/07/2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 3712/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 3821/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 3921/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4021/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4121/06/2023Print both sides of paper or a booklet automatically
- 4221/06/2023Delete print jobs from the print queue.
- 4319/05/2023I cannot print from my computer via USB.
- 4426/04/2023I cannot install the Brother printer driver (macOS 11 or later)
- 4526/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 4626/04/2023(Video) Paper is Jammed in the Output Paper Tray
- 4726/04/2023(Video) Paper is Jammed in the Back of the Machine
- 4826/04/2023(Video) Paper is Jammed inside the Machine
- 4926/04/2023(Video) Paper is Jammed in the 2-sided Tray
- 5026/04/2023(Video) Paper is Jammed in the Paper Tray