FAQs & Troubleshooting
Latest |
199 Results
- 113/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 213/06/2024Self-Diagnostic
- 313/06/2024What is Toner Continue Mode?
- 413/06/2024Toner Low or Prepare New Toner Cartridge
- 513/06/2024Drum End Soon
- 613/06/2024(Video) Update the Driver or Firmware for your Brother machine
- 713/06/2024(Video) Save Scanned Data to a Folder as a PDF File
- 810/04/2024(Video) Cannot Detect
- 910/04/2024(Video) 2-sided Disable or 2-sided Disabled
- 1010/04/2024(Video) Manual Feed
- 1113/03/2024(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 1213/03/2024(Video) Enlarge or Reduce Copied Images
- 1313/03/2024(Video) Copy on Both Sides of the Paper (2-sided Copy)
- 1413/03/2024(Video) Clean the Drum Unit Using Drum Dot Print
- 1513/03/2024(Video) Load Paper in the Paper Tray
- 1613/03/2024(Video) Reset Your Brother Machine
- 1713/03/2024(Video) Change the Language on the LCD
- 1813/03/2024(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 1913/03/2024(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2013/03/2024Uninstall the drivers. (macOS 13 or greater)
- 2114/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 2210/01/2024(Video) Replace the Toner Cartridge
- 2310/01/2024(Video) Unpack your Brother machine and install the toner cartridge
- 2410/01/2024(Video) Load A4/Letter paper
- 2510/01/2024(Video) Connect telephone line and power cords
- 2610/01/2024(Video) Load an Envelope (Manual Feed Slot)
- 2708/11/2023How to scan a document from a Windows application?
- 2808/11/2023How to scan a document from a Windows application?
- 2913/09/2023Media Type Mismatch or Media Mismatch
- 3012/07/2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 3112/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 3221/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 3321/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 3421/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3521/06/2023Print both sides of paper or a booklet automatically
- 3621/06/2023Delete print jobs from the print queue.
- 3719/05/2023I cannot print from my computer via USB.
- 3826/04/2023I cannot install the Brother printer driver (macOS 11 or later)
- 3926/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 4026/04/2023(Video) Paper is Jammed in the Output Paper Tray
- 4126/04/2023(Video) Paper is Jammed in the Back of the Machine
- 4226/04/2023(Video) Paper is Jammed inside the Machine
- 4326/04/2023(Video) Paper is Jammed in the 2-sided Tray
- 4426/04/2023(Video) Paper is Jammed in the Paper Tray
- 4526/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 4626/04/2023Change the printer driver settings (Windows / macOS)
- 4726/04/2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 4819/04/2023Open "Scanners and Cameras" and Properties.
- 4919/04/2023The printer status is Offline or Paused.
- 5019/04/2023"Offline" appears on the Status Monitor.