FAQs & Troubleshooting
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201 Results
- 1(Video) Replace the Toner Cartridge
- 2Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 3Replace Drum
- 4(Video) Paper is Jammed inside the Machine
- 5Change the Language on the LCD
- 6(Video) Load A4/Letter paper
- 7(Video) Paper is Jammed in the Back of the Machine
- 8After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 9(Video) Paper is Jammed in the 2-sided Tray
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 11(Video) 2-sided Disable or 2-sided Disabled
- 12(Video) Load Paper in the Paper Tray
- 13(Video) Paper is Jammed in the Paper Tray
- 14(Video) Connect telephone line and power cords
- 15(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 16The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 17The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 18How to identify your Operating System (OS).
- 19(Video) Set up your Brother machine
- 20(Video) Unpack your Brother machine and install the toner cartridge
- 21(Video) Load an Envelope (Manual Feed Slot)
- 22The printer status is Offline or Paused.
- 23(Video) Cannot Detect
- 24Scan multiple pages into one file instead of each scan being saved as a separate file.
- 25(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 26Image skewed
- 27I cannot install Brother drivers on Debian 10 (Linux)
- 28What driver package format is supported by my Linux distribution?
- 29(Video) Clean the Drum Unit Using Drum Dot Print
- 30Toner Low or Prepare New Toner Cartridge
- 31Cannot Detect
- 32(Video) Manual Feed
- 33(Video) Enlarge or Reduce Copied Images
- 34(Video) Reset Your Brother Machine
- 35Black toner marks across the page
- 36I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 37I cannot save a file downloaded from the Brother support website (For Windows)
- 38What kind of envelopes and labels are recommended for printing?
- 39I cannot find some option in the Printing preferences. (For Windows)
- 40(Video) Copy on Both Sides of the Paper (2-sided Copy)
- 41Grey background
- 42Reduce Toner Consumption
- 43I receive an error message when trying to configure TWAIN Driver scan settings (Windows XP / Windows Vista / Windows 7).
- 44Set Auto Power Off Mode
- 45I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 46Curled or wavy
- 47(Video) Paper is Jammed in the Output Paper Tray
- 48Reduce Printing Noise
- 49Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 50Clean the Drum Unit Using Drum Dot Print