FAQs & Troubleshooting
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- 1Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 2Enter Text on Your Brother Machine
- 3(Video) Load A4/Letter paper
- 4Print using only the black ink cartridge when the Colour cartridges have run out.
- 5Replace Ink
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 8Paper Jam
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Setup a Brother machine on a wireless (Wi-Fi) network.
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12What is Brother iPrint&Scan?
- 13Manual Feed
- 14Cannot Detect Ink Volume
- 15Scan multiple pages into one file instead of each scan being saved as a separate file.
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17What is the recommended paper?
- 18What driver package format is supported by my Linux distribution?
- 19Install Inbox Ink
- 20I cannot scan a document using Brother iPrint&Scan (Windows / macOS)
- 21Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®)
- 22I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 23What is Brother Web Connect?
- 24Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 25Paper Size Mismatch
- 26Printing is slow or printed images are too dark (Windows)
- 27Print as a Poster (Windows®)
- 28(Video) Install Ink Cartridges
- 29Combine multiple scanned documents into a single file with PaperPort™
- 30Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 31Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 32Low Temperature
- 33Cannot Detect
- 34Where is the USB/Ethernet port on the machine?
- 35Out of Memory
- 36Check the Print Alignment from Your Brother Machine
- 37I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 38What is AirPrint?
- 39Unable to Print XX
- 40Reset Your Brother Machine
- 41Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 42When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 43(Video) Unpack your Brother machine
- 44(Video) Connect telephone line and power cords
- 45After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 46"Offline" appears on the Status Monitor.
- 47A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 48Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 49Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 50Check the remaining ink or toner level (Linux)