FAQs & Troubleshooting
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258 Results
- 1Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 2Enter Text on Your Brother Machine
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5(Video) Load A4/Letter paper
- 6Print using only the black ink cartridge when the Colour cartridges have run out.
- 7Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 8Load envelopes
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®)
- 11(Video) Load an Envelope (Manual Feed Slot)
- 12Brother iPrint&Scan cannot find my Brother machine (macOS)
- 13Setup a Brother machine on a wireless (Wi-Fi) network.
- 14Combine multiple scanned documents into a single file with PaperPort™
- 15What is Brother iPrint&Scan?
- 16Print as a Poster (Windows®)
- 17(Video) Connect telephone line and power cords
- 18After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 19Paper Jam
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Print both sides of paper or a booklet automatically
- 22The printer status is Offline or Paused.
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24Load photo paper
- 25Where is the USB/Ethernet port on the machine?
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27Add your Brother machine with AirPrint (macOS)
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29What driver package format is supported by my Linux distribution?
- 30Cannot print after a Windows 10 update (June 2020)
- 31I cannot print on a wireless (Wi-Fi) network (Windows)
- 32The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 33(Video) Unpack your Brother machine
- 34(Video) Install Ink Cartridges
- 35Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 36Easy Scan to E-mail
- 37Scan from the Brother iPrint&Scan application using Windows Phone.
- 38Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 39My machine does regular cleaning cycles in the night. How can I correct this?
- 40Cover is Open
- 41One or more of my colours are not printing (blank).
- 42I cannot install Brother drivers on Debian 10 (Linux)
- 43(Video) Set up your Brother machine
- 44Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 45Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 46Replace Ink
- 47I cannot find some options in the Print dialogue box (macOS 11 or later)
- 48(Video) Update the Driver or Firmware for your Brother machine
- 49Check the Print Alignment from Your Brother Machine
- 50Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)