FAQs & Troubleshooting
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258 Results
- 1Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 2Enter Text on Your Brother Machine
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 6Print using only the black ink cartridge when the Colour cartridges have run out.
- 7(Video) Load A4/Letter paper
- 8Load envelopes
- 9Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®)
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11(Video) Connect telephone line and power cords
- 12(Video) Load an Envelope (Manual Feed Slot)
- 13Brother iPrint&Scan cannot find my Brother machine (macOS)
- 14Setup a Brother machine on a wireless (Wi-Fi) network.
- 15Combine multiple scanned documents into a single file with PaperPort™
- 16What is Brother iPrint&Scan?
- 17Print as a Poster (Windows®)
- 18After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 19The printer status is Offline or Paused.
- 20Paper Jam
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24Load photo paper
- 25Print both sides of paper or a booklet automatically
- 26What driver package format is supported by my Linux distribution?
- 27I cannot print on a wireless (Wi-Fi) network (Windows)
- 28Where is the USB/Ethernet port on the machine?
- 29My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 30Add your Brother machine with AirPrint (macOS)
- 31I cannot install Brother drivers on Debian 10 (Linux)
- 32Cannot print after a Windows 10 update (June 2020)
- 33The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 34Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 35(Video) Set up your Brother machine
- 36(Video) Unpack your Brother machine
- 37(Video) Install Ink Cartridges
- 38Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 39Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 40Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 41One or more of my colours are not printing (blank).
- 42Replace Ink
- 43Printing is slow or printed images are too dark (Windows)
- 44Easy Scan to E-mail
- 45Scan from the Brother iPrint&Scan application using Windows Phone.
- 46Download a file from the "Downloads" section and save it to Windows 8 computer.
- 47How to identify your Operating System (OS).
- 48My machine does regular cleaning cycles in the night. How can I correct this?
- 49Cover is Open
- 50Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)