FAQs & Troubleshooting
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249 Results
- 1Load paper in the paper tray
- 2Replace Ink
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4(Video) Install Ink Cartridges
- 5Paper Jam
- 6(Video) Load A4/Letter paper
- 7The scanner cover support has come off. (With Video Instructions)
- 8Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 9Print using only the black ink cartridge when the Colour cartridges have run out.
- 10(Video) Connect telephone line and power cords
- 11I cannot print using my Brother machine on a wireless network (Windows)
- 12Ink Absorber Full / Ink Absorber Pad Full
- 13I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 14Add your Brother machine with AirPrint (macOS)
- 15(Video) Set up your Brother machine
- 16Set up a Brother machine and your mobile device on a wireless network
- 17My Brother machine could not be found over the network when I installed drivers on my PC.
- 18How to identify your Operating System (OS).
- 19Ink Low
- 20(Video) Load an Envelope (Manual Feed Slot)
- 21When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 22Paper tray not detected/ Paper tray #2 not detected
- 23(Video) Unpack your Brother machine
- 24Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 25I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
- 26Load photo paper
- 27Can I print from or scan to Android™ Smartphone?
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 29"Offline" appears on the Status Monitor.
- 30I still receive the error message "Paper Jam" after I removed the jammed paper.
- 31Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 32Cannot Detect
- 33No Paper Fed
- 34The printer status is Offline or Paused.
- 35Set up your Brother machine on a wireless network
- 36Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 37Install starter ink cartridges
- 38Restrict access to certain operations on my Brother machine.
- 39When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 40After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 41Load an Envelope (Manual Feed Slot)
- 42I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 43I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 44When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 45What is Brother iPrint&Scan?
- 46Improve poor print quality
- 47I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 48Can I print from and scan to iPhone, iPod Touch and iPad?
- 49Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 50Install Inbox Ink