FAQs & Troubleshooting
Popular |
316 Results
- 1Load paper in the paper tray.
- 2I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
- 3Paper Jam (With Video Instructions)
- 4Can I print from or scan to Android™ Smartphone?
- 5Print using only the black ink cartridge when the Colour cartridges have run out.
- 6Ink Absorber Full
- 7Can I print from and scan to iPhone, iPod Touch and iPad?
- 8What is Brother Web Connect?
- 9Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 13The scanner cover support has come off. (With Video Instructions)
- 14Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 15The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 16Improve poor print quality
- 17Set up your Brother machine on a wireless (Wi-Fi) network
- 18How to identify your Operating System (OS).
- 19Printing / Scanning with a mobile device
- 20What is Brother iPrint&Scan?
- 21Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 22Change the printer driver settings (Windows / macOS)
- 23I cannot print using my Brother machine on a wireless network (Windows)
- 24"Offline" appears on the Status Monitor.
- 25Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 26Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 27What is the recommended paper?
- 28When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 29Replace Ink
- 30Paper tray not detected
- 31I still receive the error message "Paper Jam" after I removed the jammed paper.
- 32Scan multiple pages into one file instead of each scan being saved as a separate file.
- 33No Paper Fed
- 34Where is the USB port on the machine?
- 35Add your Brother machine with AirPrint (macOS)
- 36After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 37The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
- 38Install Inbox Ink
- 39I'm trying to print a multiple-page document via AirPrint from an iPhone, iPod touch or iPad, but only the first page is printing.
- 40The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 41Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 42The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 43Cover is Open
- 44Reset the print server to the default factory settings.
- 45Load envelopes into my machine
- 46Connect your Brother machine to your mobile device via a wireless router or access point.
- 47Protect your Brother machine against unauthorised access over the network
- 48Printout is misaligned when using glossy paper or postcards.
- 49Download a file from the "Downloads" section and save it to Windows 8 computer.
- 50Ink Low