FAQs & Troubleshooting
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135 Results
- 1Print documents on A4 paper, and then cut the paper in half to A5 size automatically.
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Install the Brother Mobile Connect application (for mobile device)
- 4My Brother machine could not be found over the network when I installed drivers on my computer.
- 5The printer status is Offline or Paused.
- 6Set up your Brother machine on a wireless network (Windows / macOS)
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8What driver package format is supported by my Linux distribution?
- 9Document Jam
- 10The machine does not automatically enter Power Off mode.
- 11(Video) How to Email Print
- 12I cannot install Brother drivers on Debian 10 (Linux)
- 13Install Inbox Ink
- 14Replace Ink
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16I cannot print on a wireless (Wi-Fi) network (Mac)
- 17Check the Print Quality
- 18I cannot find some option in the Printing preferences. (For Windows)
- 19Printer Jam or Paper Jam
- 20I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 21Check the remaining ink or toner level (Linux)
- 22Wireless setup is requesting a WPS PIN to complete the setup
- 23I cannot print using my Brother machine on a wired network (Windows / macOS)
- 24How to identify your Operating System (OS).
- 25Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 26Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 27Print the Network Configuration Report
- 28My Brother machine turns off automatically or earlier than before.
- 29Add your Brother machine with AirPrint (macOS)
- 30Where can I download Brother iPrint&Scan application for Mac?
- 31Sleep
- 32Protect your Brother machine against unauthorised access over the network
- 33(Video) Set up your Brother machine
- 34Download a file from the "Downloads" section and save it to Windows 8 computer.
- 35Discover the MAC address of the Brother network card
- 36Can third party ink be used to refill the ink cartridges?
- 37When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 38Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 39What is the default password for my Brother machine?
- 40Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 41To install the printer driver easily using a tool. (Linux)
- 42I cannot print on a wireless (Wi-Fi) network (Windows)
- 43Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 44Check the Print Alignment from Your Brother Machine
- 45Remove Paper Scraps Jammed in the ADF
- 46When I update the firmware, my machine's screen shows a vertical bar or its LEDs indicate an error.
- 47Access Web Based Management
- 48Enable the Brother machine's network interface.
- 49Cannot Detect Ink Volume
- 50Cannot Scan XX or Unable to Scan XX