FAQs & Troubleshooting
Latest |
159 Results
- 113/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 213/06/2024(Video) When I print photos, the colour quality is not good.
- 313/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 414/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 514/02/2024What is the default password for my Brother machine?
- 624/01/2024Why is it necessary for my machine to go through regular cleaning cycles?
- 710/01/2024(Video) How to Email Print
- 814/12/2023Discover the MAC address of the Brother network card
- 908/11/2023How to scan a document from a Windows application?
- 1008/11/2023How to scan a document from a Windows application?
- 1111/10/2023I cannot scan via network.
- 1213/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1312/07/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 1412/07/2023I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 1521/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1621/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1721/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1821/06/2023Add your Brother machine with AirPrint (macOS)
- 1921/06/2023Delete print jobs from the print queue.
- 2019/05/2023I cannot print from my computer via USB.
- 2126/04/2023I cannot install the Brother software (Mac)
- 2226/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 2326/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2426/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2526/04/2023Change the printer driver settings (Windows)
- 2619/04/2023The printer status is Offline or Paused.
- 2719/04/2023"Offline" appears on the Status Monitor. (Windows)
- 2815/03/2023I cannot scan a document using Brother iPrint&Scan (Windows / macOS)
- 2915/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3015/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation (for Windows).
- 3111/01/2023After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 3211/01/2023Cannot Detect Ink Volume
- 3311/01/2023Install Inbox Ink
- 3411/01/2023Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 3511/01/2023Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 3611/01/2023One or more of my colours are not printing (blank).
- 3711/01/2023Ink Low
- 3811/01/2023When I print photos, the colour quality is not good.
- 3926/12/2022Can third party ink be used to refill the ink cartridges?
- 4026/12/2022Cannot Detect
- 4126/12/2022Replace Ink
- 4226/12/2022Improve poor print quality.
- 4326/12/2022How to identify your Operating System (OS).
- 4409/11/2022Install the Brother Mobile Connect application (for mobile device)
- 4512/10/2022Access Web Based Management
- 4612/10/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 4712/10/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 4812/10/2022Print using only the black ink cartridge when the Colour cartridges have run out.
- 4912/10/2022What is the default password for my BRAdmin or Web Based Management?
- 5015/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)