FAQs & Troubleshooting
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161 Results
- 1(Video) How to Email Print
- 2The machine does not automatically enter Power Off mode.
- 3Install the Brother Mobile Connect application (for mobile device)
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Improve poor print quality.
- 6My Brother machine turns off automatically or earlier than before.
- 7(Video) Set up your Brother machine
- 8How to identify your Operating System (OS).
- 9Set up your Brother machine on a wireless network (Windows / macOS)
- 10Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front)
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12Print using only the black ink cartridge when the Colour cartridges have run out.
- 13What is the recommended paper?
- 14I cannot print on a wireless (Wi-Fi) network (Windows)
- 15Ink Low
- 16What is the default password for my BRAdmin or Web Based Management?
- 17Printer Jam or Paper Jam
- 18After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21Brother iPrint&Scan cannot find my Brother machine (macOS)
- 22How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 23Check the Print Alignment from Your Brother Machine
- 24I cannot find some option in the Printing preferences. (For Windows)
- 25Paper Size Mismatch or Paper Size Mismatch [Tray 1] or Paper Size Mismatch [Tray 2]
- 26One or more of my colours are not printing (blank).
- 27Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 28I cannot print from my computer via USB.
- 29The scanning speed is slow when scanning from my machine. (Windows)
- 30I cannot print full-page photos or images using Email Print.
- 31What driver package format is supported by my Linux distribution?
- 32Access Web Based Management
- 33Cannot Detect Ink Volume
- 34Change the printer driver settings (Windows)
- 35Cannot Print XX or Print Unable XX
- 36Replace Ink
- 37Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 38Add your Brother machine with AirPrint (macOS)
- 39Can I send a print job to multiple machine email addresses using Email Print?
- 40I cannot scan a document using Brother iPrint&Scan (Windows / macOS)
- 41I want to print using CUPS while keeping SELinux enabled. (Linux)
- 42Update the Driver or Firmware for your Brother machine
- 43Check the Print Quality
- 44Install PaperPort™ 12SE / 14SE (Windows)
- 45Sleep
- 46My Brother machine could not be found over the network when I installed drivers on my computer.
- 47Protect your Brother machine against unauthorised access over the network
- 48Delete print jobs from the print queue.
- 49What is Brother Web Connect (Web icon)?
- 50Low Temperature