FAQs & Troubleshooting
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159 Results
- 1Replace Ink
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3What driver package format is supported by my Linux distribution?
- 4Set up your Brother machine on a wireless network (Windows / macOS)
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6The printer status is Offline or Paused.
- 7(Video) Set up your Brother machine
- 8Install Inbox Ink
- 9I cannot install Brother drivers on Debian 10 (Linux)
- 10The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 11Printer Jam or Paper Jam
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13(Video) How to Email Print
- 14(Video) When I print photos, the colour quality is not good.
- 15Brother iPrint&Scan cannot find my Brother machine (macOS)
- 16Download a file from the "Downloads" section and save it to Windows 8 computer.
- 17Cannot Detect Ink Volume
- 18Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 19Cannot Detect
- 20Where can I download Brother iPrint&Scan application for Mac?
- 21I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 22How to identify your Operating System (OS).
- 23I cannot print full-page photos or images using Email Print.
- 24I cannot scan a document using Brother iPrint&Scan (Windows / macOS)
- 25Cannot print after a Windows 10 update (June 2020)
- 26What is Brother Web Connect (Web icon)?
- 27Ink Low
- 28Paper Size Mismatch or Paper Size Mismatch [Tray 1] or Paper Size Mismatch [Tray 2]
- 29What is the recommended paper?
- 30Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 31I cannot print on a wireless (Wi-Fi) network (Mac)
- 32No Paper / No Paper Fed
- 33After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 34Check the remaining ink or toner level (Linux)
- 35Wireless setup is requesting a WPS PIN to complete the setup
- 36I cannot print on a wireless (Wi-Fi) network (Windows)
- 37The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 38Install the Brother Mobile Connect application (for mobile device)
- 39Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 40Low Temperature
- 41Cannot Scan XX or Unable to Scan XX
- 42Cannot Print XX or Print Unable XX
- 43What is the default password for my BRAdmin or Web Based Management?
- 44I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 45My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 46Paper is Jammed in the Front of the Machine (Jam Front)
- 47"Offline" appears on the Status Monitor. (Windows)
- 48Open the Control Panel (For Windows)
- 49I cannot print from my computer via USB.
- 50I am sharing my Brother machine. I can print but cannot scan.