FAQs & Troubleshooting
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303 Results
- 1Install Inbox Ink
- 2(Video) Load A4/Letter paper
- 3Check the Print Quality
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5(Video) Update the Driver or Firmware for your Brother machine
- 6I cannot find some option in the Printing preferences. (For Windows)
- 7What is Brother iPrint&Scan?
- 8Ink is still wet after printing on Glossy Paper and even after ink dries, smudges appear.
- 9What driver package format is supported by my Linux distribution?
- 10Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 11Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 12Print using only the black ink cartridge when the Colour cartridges have run out.
- 13Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 14I cannot find some options in the Print dialogue box (macOS 11 or later)
- 15Other Problems
- 16The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 17Ink Low
- 18Printer Jam or Paper Jam
- 19I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 20I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 21Reduce Printing Noise
- 22Load Paper in the Manual Feed Slot
- 23Manual Feed
- 24Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 25Change the Print Setting Options When Having Printing Problems
- 26Sleep
- 27Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 28Change the printer driver settings (Windows / macOS)
- 29No Ink Cartridge
- 30What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 31Unusable Device
- 32Add your Brother machine with AirPrint (macOS)
- 33Check the remaining ink or toner level (Linux)
- 34Prevent Smudged Printouts and Paper Jams (Windows®)
- 35Print as a Poster (Windows®)
- 36The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 37(Video) Connect telephone line and power cords
- 38After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 39Set up a Scan to Network Profile
- 40The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 41How to identify your Operating System (OS).
- 42Low Temperature
- 43The printer status is Offline or Paused.
- 44My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 45Document Jam
- 46Improve poor print quality
- 47Replace Ink
- 48Clear wide, faded, horizontal lines (banding) appear on printed documents.
- 49Save Scanned Data to a Folder as a PDF File
- 50What is the default password for my Brother machine?