FAQs & Troubleshooting
Latest |
162 Results
- 110/07/2024I cannot scan a document using Brother iPrint&Scan (Windows / macOS)
- 210/07/2024Brother iPrint&Scan cannot find my Brother machine (macOS)
- 310/07/2024The scanning speed is slow when scanning from my machine. (Windows)
- 410/07/2024My Brother machine turns off automatically or earlier than before.
- 510/07/2024The machine does not automatically enter Power Off mode.
- 613/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 713/06/2024(Video) When I print photos, the colour quality is not good.
- 813/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 914/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1014/02/2024What is the default password for my Brother machine?
- 1124/01/2024Why is it necessary for my machine to go through regular cleaning cycles?
- 1210/01/2024(Video) How to Email Print
- 1314/12/2023Discover the MAC address of the Brother network card
- 1408/11/2023How to scan a document from a Windows application?
- 1508/11/2023How to scan a document from a Windows application?
- 1611/10/2023I cannot scan via network.
- 1713/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1812/07/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 1912/07/2023I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 2021/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2121/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2221/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2321/06/2023Add your Brother machine with AirPrint (macOS)
- 2421/06/2023Delete print jobs from the print queue.
- 2519/05/2023I cannot print from my computer via USB.
- 2626/04/2023I cannot install the Brother software (Mac)
- 2726/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 2826/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2926/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3026/04/2023Change the printer driver settings (Windows)
- 3119/04/2023The printer status is Offline or Paused.
- 3219/04/2023"Offline" appears on the Status Monitor. (Windows)
- 3315/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3415/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation (for Windows).
- 3511/01/2023After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 3611/01/2023Cannot Detect Ink Volume
- 3711/01/2023Install Inbox Ink
- 3811/01/2023Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 3911/01/2023Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 4011/01/2023One or more of my colours are not printing (blank).
- 4111/01/2023Ink Low
- 4211/01/2023When I print photos, the colour quality is not good.
- 4326/12/2022Can third party ink be used to refill the ink cartridges?
- 4426/12/2022Cannot Detect
- 4526/12/2022Replace Ink
- 4626/12/2022Improve poor print quality.
- 4726/12/2022How to identify your Operating System (OS).
- 4809/11/2022Install the Brother Mobile Connect application (for mobile device)
- 4912/10/2022Access Web Based Management
- 5012/10/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).