FAQs & Troubleshooting
Latest |
296 Results
- 5128/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5227/07/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 5315/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5415/06/2022When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 5512/05/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 5612/05/2022Uninstall the Brother Software and Drivers (Windows)
- 5712/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5814/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5914/04/2022Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 6014/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6128/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 6228/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6328/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6417/01/2022I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 6517/01/2022I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 6611/11/2021Open the Control Panel (For Windows)
- 6714/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 6814/07/2021Scan a document using Brother iPrint&Scan. (macOS only)
- 6915/04/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7011/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7111/02/2021Scan a document in OS X 10.8 / macOS 10.12 - 10.15.
- 7211/02/2021Printing / Scanning with the Cloud
- 7311/02/2021Printing / Scanning with a mobile device
- 7416/11/2020Install PaperPort™ 12SE onto Windows 10.
- 7514/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7605/08/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 7727/07/2020Cannot print after a Windows 10 update (June 2020)
- 7809/07/2020Scan using XSane or GIMP (Linux)
- 7909/07/2020Important points for specifying the scan area (Linux)
- 8009/07/2020What driver package format is supported by my Linux distribution?
- 8109/07/2020Adjust the Brother machine's Sleep Time setting
- 8201/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 8302/06/2020Firewall port requirements of the Scan Key Tool (Linux)
- 8408/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 8508/04/2020Delete a network scanner entry. (Linux)
- 8606/01/2020Protect your Brother machine against unauthorised access over the network
- 8709/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 8804/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 8904/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 9028/11/2019Print command (LPR) (Linux)
- 9128/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 9218/11/2019Print command (cupswrapper) (Linux)
- 9301/11/2019Can I print from and scan to iPhone, iPod Touch and iPad?
- 9431/10/2019Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9531/10/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 9631/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9730/10/2019Pre-Required Procedures (Linux)
- 9830/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 9930/10/2019Large characters are printed incorrectly. (Linux)
- 10030/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)