FAQs & Troubleshooting
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264 Results
- 1I cannot install Brother drivers on Debian 10 (Linux)
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3Can I print from and scan to iPhone, iPod Touch and iPad?
- 4My envelopes are jamming. What can I do?
- 5What is Brother iPrint&Scan?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7I'm using Mac OS X 10.2 - 10.4 and I'm getting an error messages when I try to print.
- 8When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 9I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 10Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 11Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 12Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 13The paper is skewed when it's printed.
- 14How many copies can I make when I sort multiple copies using the ADF?
- 15Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 16"Paper Jam Inside" error appears on the LCD.
- 17Protect your Brother machine against unauthorised access over the network
- 18The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 19Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 20I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 21I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 22"Paper Jam Back" error appears on the LCD.
- 23A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 24The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 25When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 26Scan and save a document in PDF format (Scan to File)
- 27Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 28I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
- 29Scan from the Brother iPrint&Scan application using Windows Phone.
- 30Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 31Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 32I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 33Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 34Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 35The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 36Supported models of Universal Printer Driver for PCL
- 37Change the printer driver settings (Windows / macOS)
- 38When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond.
- 39How do I clear the message "Document Jam" from the display?
- 40When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running.
- 41What can happen if the wrong paper is used in your machine.
- 42I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 43Discover the MAC address of the Brother network card
- 44My Brother machine makes repeated clicking noises when I try to print.
- 45Can I buy any MICR toner?
- 46My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 47What driver package format is supported by my Linux distribution?
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49Use the Network Connection Repair Tool (Windows)
- 50Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.