FAQs & Troubleshooting
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256 Results
- 1MANUAL FEED
- 2Toner Low or Prepare New Toner Cartridge
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Replace Toner
- 5What is Brother iPrint&Scan?
- 6Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 7Page skewed
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Check Connection
- 11The printer status is Offline or Paused.
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13Jam Rear
- 14Can I print from and scan to iPhone, iPod Touch and iPad?
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 17When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 18When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 19Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 20Curled
- 21JAM DUPLEX
- 22JAM INSIDE
- 23JAM TRAY 1
- 24I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 25When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 26Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 27Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 28Can I print from or scan to Android™ Smartphone?
- 29Duplex Disabled
- 30Curled (video instructions available)
- 31Print on envelopes, labels, or thick paper from the manual feed slot.
- 32Clean the corona wire
- 33I cannot install Brother drivers on Debian 10 (Linux)
- 34I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 35Delete print jobs from the print queue.
- 36Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 37Cartridge error
- 38No Toner
- 39I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 40Clean the paper pick-up roller (video instructions available)
- 41Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 42Document Jam
- 43My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 44"Offline" appears on the Status Monitor.
- 45I updated Web BRAdmin and now I cannot enable the logging function.
- 46Cannot print after a Windows 10 update (June 2020)
- 47Command List of brscan. (Linux)
- 48Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 49Combine multiple scanned documents into a single file with PaperPort™
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.