FAQs & Troubleshooting
Popular |
207 Results
- 1JAM DUPLEX
- 2JAM TRAY 1
- 3The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 4JAM INSIDE
- 5Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 6Can I print from or scan to an iPhone, iPod Touch or iPad?
- 7Delete print jobs from the print queue.
- 8Drum End Soon
- 9White lines down the page
- 10Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 11Change the printer driver settings (Windows / macOS)
- 12Print Unable
- 13Drum Stop
- 14Curled
- 15Curled or wavy
- 16Page skewed
- 17I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 18The printer status is Offline or Paused.
- 19Is my machine compatible with Windows Vista™?
- 20When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 21The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 22Can I print from or scan to an Android™ Smartphone?
- 23Jam Rear
- 24Turn the Toner Save mode on or off
- 25All black
- 26When I scan a document using ControlCenter, the scanned file size is too big.
- 27Size mismatch
- 28Curled (video instructions available)
- 29Wrinkles or creases
- 30Replace Toner
- 31Windows 10 Support Information
- 32When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 33How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 34White lines across the page
- 35Faint Print
- 36When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 37Black lines down the page
- 38Scan a document and open the scanned image with a graphics application using the SCAN key on my Brother machine
- 39When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 40My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 41"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 42Pre-Required Procedures (Linux)
- 43Combine multiple scanned documents into a single file with PaperPort™
- 44I cannot find some option in the Printing preferences. (For Windows)
- 45I cannot start ControlCenter4.
- 46Scan a document and e-mail it as an attachment. (For Windows)
- 47Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 48When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 49Cover is Open
- 50Poor fixing