- 124/03/2021My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 215/02/2021The printer status is Offline or Paused.
- 316/07/2020Cannot print after a Windows 10 update (June 2020)
- 424/03/2016I cannot print from my computer via USB.
- 521/04/2015I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 625/11/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 719/11/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 831/08/2011I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 929/08/2011I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 1023/09/2010I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 1107/02/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 1227/10/2005My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?