- 101/04/2021My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 227/07/2020Cannot print after a Windows 10 update (June 2020)
- 301/08/2018I cannot print from my computer via network. (For Windows)
- 401/11/2017I cannot print from my computer via network (for Macintosh).
- 511/03/2016I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 624/09/2015I'm using my Brother machine in a Windows XP / Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 716/06/2015I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 809/06/2015I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 909/06/2015The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 1027/11/2013I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax" or "Print & Scan", but I cannot print.
- 1119/01/2012I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print.
- 1219/01/2012I'm using Mac OS X 10.2 - 10.4 and I'm getting an error messages when I try to print.
- 1305/10/2010I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
- 1404/08/2009I have shared my Brother machine from Windows XP and other people trying to print cannot.
- 1507/02/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 1616/01/2006My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting the PC.
- 1709/12/2005I'm using the Simple Network Configuration capabilities of Apple® Mac OS® X. I can print from a Macintosh®, but not from a Windows® PC.