FAQs & Troubleshooting
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199 Results
- 1Why do the ink cartridges run out very quickly?
- 2Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 3How do I load paper?
- 4Scan and save a document in PDF format (Scan to File)
- 5The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 6I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".
- 7When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 8Can I print from or scan to an Android™ Smartphone?
- 9How do I know which side up my photo paper should be in the tray?
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11I cannot install Brother drivers on Debian 10 (Linux)
- 12What driver package format is supported by my Linux distribution?
- 13Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 14I'm using Macintosh. What is the PreScan option used for?
- 15How do I replace the Ink Cartridge?
- 16Delete print jobs from the print queue.
- 17How do I clear Machine Error 46?
- 18I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 19Is my machine compatible with Windows Vista™?
- 20Can third party ink be used to refill the ink cartridges?
- 21I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close.
- 22I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".
- 23Can I print using only the black ink cartridge when the Colour cartridges have run out?
- 24When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the greyscale image?
- 25When I try to print thin colour borders in Microsoft Excel, the borders are printed in black.
- 26The edge of glossy paper is smudged.
- 27I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 28Where can I get FaceFilter Studio and what can I do with this application?
- 29I'm using Firefox® 2.0 or higher as a web browser, when I click "Close this window" the browser window does not close.
- 30Scan a document in Mac OS X 10.6.
- 31The Print speed is too slow using Windows®.
- 32Can I use AirPrint with my Brother machine?
- 33How to identify your Operating System (OS).
- 34Improve the quality of the images from my Brother machine's PhotoCapture Center.
- 35Locate files scanned with ControlCenter3 (For Windows)
- 36I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 37When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 38Scan multiple pages into one file instead of each scan being saved as a separate file.
- 39Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 40Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 41Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 42I cannot remove red-eye.
- 43Improve poor print quality.
- 44I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
- 45Why can't I print when an ink cartridge is empty?
- 46I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 47I cannot install the driver when using the Driver Install Tool. (Linux)
- 48The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 49When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 50When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)