FAQs & Troubleshooting
Latest |
249 Results
- 114/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 224/01/2024My machine does regular cleaning cycles in the night. How can I correct this?
- 324/01/2024Why is it necessary for my machine to go through regular cleaning cycles?
- 414/12/2023Discover the MAC address of the Brother network card
- 508/11/2023How to scan a document from a Windows application?
- 608/11/2023How to scan a document from a Windows application?
- 713/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 812/07/2023I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 912/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1021/06/2023Delete print jobs from the print queue.
- 1119/05/2023I cannot print from my computer via USB.
- 1212/05/2023Check the IP addresses of your PC and the Brother machine
- 1326/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1426/04/2023Change the printer driver settings (Windows / macOS)
- 1519/04/2023Open "Scanners and Cameras" and Properties.
- 1619/04/2023The printer status is Offline or Paused.
- 1715/03/2023Verify the Brother machine is connected to the Wired Network (For Windows)
- 1815/02/2023Scan and save a document in PDF format (Scan to File)
- 1915/02/2023Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 2015/02/2023Scan a document in Windows 8 and Windows 10.
- 2115/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2226/12/2022Can third party ink be used to refill the ink cartridges?
- 2326/12/2022How to identify your Operating System (OS).
- 2421/12/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 2509/11/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 2609/11/2022Scan to Email does not work with Outlook2003 or Outlook2007. (For ControlCenter3 Users)
- 2712/10/2022I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 2812/10/2022I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 2912/10/2022Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 3015/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3115/09/2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 3215/09/2022Configure the Scan to Email Feature (Linux)
- 3316/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3416/08/2022"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 3528/07/2022The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 3628/07/2022Configure and use the Scan Key Tool (Linux)
- 3728/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 3815/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3912/05/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 4014/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 4114/04/2022Scan multiple pages into one file instead of each scan being saved as a separate file.
- 4214/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 4328/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4428/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4517/01/2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 4617/01/2022I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 4711/11/2021Open the Control Panel (For Windows)
- 4814/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 4911/02/2021Scan a document in OS X 10.8 / macOS 10.12 - 10.15.
- 5021/01/2021ControlCenter3 displays a blank screen at startup (Windows)