FAQs & Troubleshooting
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141 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2How do I type symbols?
- 3(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 4Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 5How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 6How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 7I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9What is the Label List? (P-touch Editor 5.x for Windows)
- 10The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 11How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 12What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 13How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15Which brands of Ni-MH rechargeable batteries do you recommend?
- 16(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17Printing is not possible. (P-touch Editor 5.3 for Mac)
- 18I get an error message and cannot update the firmware. (Windows 10 or later)
- 19My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 20My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 21Where can I download the latest P-touch Editor for Mac?
- 22P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
- 23How do I transfer label or slip templates?
- 24How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 25The text cannot be printed as specified.
- 26I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 27How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 28I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 29I cannot print after updating the firmware or font data.
- 30Where can I find my Brother printer's serial number?
- 31The screen ‘locks’, or the printer does not respond normally.
- 32How do I clear the current format settings and/or the text on the display?
- 33I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 34I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13 / 10.12.
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
- 37P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 38Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 39"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 40The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 41The top and base layers of the laminated tape are misaligned.
- 42My label is not cut automatically when printing.
- 43Printing is not possible. (USB connection)
- 44I'm now unable to print from my PC, even though I could print moments ago.
- 45How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 46How to identify the printer's firmware version.
- 47I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 48How to identify your Operating System (OS) for Windows or Mac
- 49How do I print vertically?
- 50How do I eliminate the margin from the start or end of my label when printing?