FAQs & Troubleshooting
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141 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 3How do I type symbols?
- 4(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 5I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6I cannot print after updating the firmware or font data.
- 7How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 8(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 10Where can I find my Brother printer's serial number?
- 11Printing is not possible. (USB connection)
- 12My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 13P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
- 14Which brands of Ni-MH rechargeable batteries do you recommend?
- 15How do I transfer label or slip templates?
- 16How do I eliminate the margin from the start or end of my label when printing?
- 17I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 18How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 19How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 20Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 21P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 22How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 23Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 24How do I change the size of characters?
- 25How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 26The printer stops while printing a label.
- 27How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 28(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 29How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 30"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 31I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 32The text cannot be printed as specified.
- 33Printing is not possible. (P-touch Editor 5.3 for Mac)
- 34(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 35Where can I download the latest P-touch Editor for Mac?
- 36How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 37I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 38The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 39What is the Label List? (P-touch Editor 5.x for Windows)
- 40When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
- 41How do I clear the current format settings and/or the text on the display?
- 42I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13 / 10.12.
- 43How to open the Devices and Printers window
- 44Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 45How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 46How to identify your Operating System (OS) for Windows or Mac
- 47How do I make a label with a barcode?
- 48Why doesn't my printer turn on when the Power key is pressed?
- 49When I press the print key, the power turns off.
- 50I'm now unable to print from my PC, even though I could print moments ago.