FAQs & Troubleshooting
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121 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
- 4Which brands of Ni-MH rechargeable batteries do you recommend?
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 11Printing is not possible. (P-touch Editor 5.3 for Mac)
- 12Printing is not possible. (USB connection)
- 13Where can I find my Brother printer's serial number?
- 14How do I initialise and clear the printer to factory default settings?
- 15The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 16The screen ‘locks’, or the printer does not respond normally.
- 17How do I print multiple lines and how many lines can I print?
- 18How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 19The display remains blank after turning on the power.
- 20(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 21How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 22How do I change the style to italics?
- 23I get an error message and cannot update the firmware. (Windows 10 or later)
- 24Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 25I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
- 28Can I change the text settings line by line?
- 29I cannot read the display clearly (the screen is too light or dark).
- 30How do I eliminate the margin from the start or end of my label when printing?
- 31When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 32How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 33(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 34The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 35Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 36(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 37I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 38How do I change the size of characters?
- 39The printer stops while printing a label.
- 40How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 41Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 42The top and base layers of the laminated tape are misaligned.
- 43How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 44The text cannot be printed as specified.
- 45How do I type symbols?
- 46(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 47How to install Brother software on a computer not connected to the Internet
- 48I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 49The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 50(Video) I connected multiple printers of the same model to one computer but can only print from one of them.