FAQs & Troubleshooting
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Latest |
45 Results
- 110/04/2024Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
- 213/03/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 315/11/2023I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 415/11/2023How to open the Devices and Printers window
- 515/11/2023How to identify your Operating System (OS) for Windows or Mac
- 615/11/2023How do I uninstall the printer driver?
- 715/11/2023Printing is not possible. (USB connection)
- 813/09/2023I get an error message and cannot update the firmware. (Windows 10 or later)
- 918/07/2023How do I type symbols?
- 1026/04/2023Where can I find my Brother printer's serial number?
- 1111/01/2023The printed label contains blank horizontal lines.
- 1209/11/2022I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 1309/11/2022Where can I download the latest P-touch Editor for Mac?
- 1427/07/2022How do I initialise and clear the printer to factory default settings?
- 1527/07/2022How to install Brother software on a computer not connected to the Internet
- 1627/07/2022How do I connect the printer to my computer using a USB cable?
- 1712/05/2022How to delete the registry information and files related to the printer driver
- 1812/05/2022How to identify the printer's firmware version
- 1912/05/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 2014/04/2022How can I change the text settings line by line?
- 2114/04/2022I cannot read the display clearly (the screen is too light or dark).
- 2214/04/2022How do I eliminate the margin from the start or end of my label when printing?
- 2314/04/2022How do I create a small label?
- 2414/04/2022How do I make a label with a barcode?
- 2514/04/2022How do I change the style to italics?
- 2614/04/2022How do I print vertically?
- 2714/04/2022How do I change the label length?
- 2814/04/2022How do I change the Language setting of the printer?
- 2914/04/2022How do I type accented characters?
- 3014/04/2022Why doesn't my printer turn on when the Power key is pressed?
- 3114/04/2022When the label is printed, there is too much margin on both sides of the text.
- 3214/04/2022When I push the print button, the error message "TEXT TOO HIGH!" / "Text Too High!" / "Text too large!" appears on the LCD.
- 3314/04/2022The label is not printed even though I pressed the print key.
- 3403/02/2021Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 3509/07/2019I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 3617/08/2018Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 3717/08/2018Can my printer use TZ/TZe tapes?
- 3816/08/2018The tape got jammed in the printer or the tape got stuck inside the printer.
- 3916/08/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 4006/04/2017The text cannot be printed as specified.
- 4107/07/2016I'm now unable to print from my PC, even though I could print moments ago.
- 4226/04/2016How do I print multiple lines and how many lines can I print?
- 4330/09/2014How to use Numbering function
- 4430/09/2014How do I change the size of characters?
- 4527/08/2014Can TZ tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?