FAQs & Troubleshooting
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Latest |
36 Results
- 110/07/2024The scanning speed is slow when scanning from my machine. (Windows)
- 213/03/2024Uninstall the drivers. (macOS 13 or greater)
- 313/03/2024Uninstall the drivers. (macOS 10.14 - macOS 12)
- 414/02/2024What is the default password for my Brother machine?
- 508/11/2023How to scan a document from a Windows application?
- 608/11/2023How to scan a document from a Windows application?
- 711/10/2023My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 823/06/2023Your Brother Machine Cannot Scan over the Network
- 921/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1021/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1119/04/2023Reset the Network Settings to Factory Default
- 1226/12/2022How to identify your Operating System (OS).
- 1315/09/2022Configure the Scan to Email Feature (Linux)
- 1416/08/2022Update the Driver or Firmware for your Brother machine
- 1528/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 1615/06/2022What is the default password for my BRAdmin, Remote Setup or Web Based Management?
- 1712/05/2022Uninstall the Brother Software and Drivers (Windows)
- 1812/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 1914/04/2022(Video) Replace the Roller Kit
- 2028/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 2128/03/2022Check the firmware version.
- 2228/03/2022Access Web Based Management
- 2328/03/2022Discover the MAC address of the Brother network card
- 2428/03/2022Your Brother machine cannot scan. / Scanning has stopped.
- 2528/03/2022Check your machine's IP Address or Node Name
- 2609/12/2021A security warning appears when accessing Web Based Management via HTTPS.
- 2709/12/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 2814/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 2905/08/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 3009/07/2020Change the brscan5 scan settings using XSane (Linux)
- 3109/07/2020Important points for specifying the scan area (Linux)
- 3209/07/2020What driver package format is supported by my Linux distribution?
- 3301/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3408/04/2020Delete a network scanner entry. (Linux)
- 3501/02/2019Command List of brscan. (Linux)
- 3630/09/2014Download a file from the "Downloads" section and save it to Windows 8 computer.