FAQs & Troubleshooting
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92 Results
- 103/07/2025Scan Using Web Services from the Brother Machine (Windows® 7, Windows® 8 and Windows® 10)
- 214/05/2025Where can I download Brother iPrint&Scan application for Mac?
- 314/05/2025Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 414/05/2025Set up your Brother machine on a wireless network.
- 512/03/2025What is the default password for my Brother machine?
- 612/03/2025What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 712/02/2025Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 818/12/2024How to identify your Operating System (OS).
- 910/07/2024The scanning speed is slow when scanning from my machine. (Windows)
- 1008/11/2023How to scan a document from a Windows application?
- 1108/11/2023How to scan a document from a Windows application?
- 1211/10/2023My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 1312/07/2023Uninstall the driver (OS X 10.10 or greater).
- 1419/04/2023Open "Scanners and Cameras" and Properties.
- 1513/10/2022Reset Your Brother Machine
- 1613/10/2022Reset the Usage Counters
- 1713/10/2022Save Scanned Documents on Your Computer
- 1813/10/2022Check the Serial Number
- 1912/10/2022Set Up the Brother Machine Using Remote Setup (Windows®)
- 2012/10/2022Set Up the Brother Machine Using Remote Setup (Mac)
- 2112/10/2022Register an Email Address Using Remote Setup
- 2212/10/2022Check Supplies Replacement Cycle
- 2315/09/2022Configure the Scan to Email Feature (Linux)
- 2416/08/2022Update the Driver or Firmware for your Brother machine
- 2528/07/2022The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 2628/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2712/05/2022Uninstall the Brother Software and Drivers (Windows)
- 2812/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2914/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 3028/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3128/03/2022Check your machine's IP Address or Node Name
- 3211/11/2021Open the Control Panel (For Windows)
- 3314/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 3409/07/2020Scan using XSane or GIMP (Linux)
- 3509/07/2020Important points for specifying the scan area (Linux)
- 3609/07/2020What driver package format is supported by my Linux distribution?
- 3701/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3815/05/2020Enable the Brother machine's network interface.
- 3908/04/2020Delete a network scanner entry. (Linux)
- 4024/12/2019Access Web Based Management
- 4130/10/2019Pre-Required Procedures (Linux)
- 4215/10/2019Install PaperPort™ 12SE / 14SE (Windows)
- 4322/05/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 4422/03/2019Secure Function Lock 3.0
- 4522/03/2019Scanning with a mobile device
- 4608/03/2019What is Brother iPrint&Scan?
- 4701/02/2019Command List of brscan. (Linux)
- 4801/02/2019Uninstall the scanner driver. (Linux)
- 4901/02/2019Uninstall Scan-key-tool. (Linux)
- 5023/03/2018If You Want to Check that Your Network Devices are Working Correctly