FAQs & Troubleshooting
![]() |
Latest |
90 Results
- 108/11/2023How to scan a document from a Windows application?
- 208/11/2023How to scan a document from a Windows application?
- 311/10/2023My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 412/07/2023Uninstall the driver (OS X 10.10 or greater).
- 526/04/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 619/04/2023Open "Scanners and Cameras" and Properties.
- 726/12/2022How to identify your Operating System (OS).
- 813/10/2022Reset Your Brother Machine
- 913/10/2022Reset the Usage Counters
- 1013/10/2022Save Scanned Documents on Your Computer
- 1113/10/2022Check the Serial Number
- 1212/10/2022Set Up the Brother Machine Using Remote Setup (Windows®)
- 1312/10/2022Set Up the Brother Machine Using Remote Setup (Mac)
- 1412/10/2022Register an Email Address Using Remote Setup
- 1512/10/2022Check Supplies Replacement Cycle
- 1615/09/2022Configure the Scan to Email Feature (Linux)
- 1716/08/2022Update the Driver or Firmware for your Brother machine
- 1828/07/2022The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 1928/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2012/05/2022Uninstall the Brother Software and Drivers (Windows)
- 2112/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2214/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 2328/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 2428/03/2022Check your machine's IP Address or Node Name
- 2509/12/2021Set up your Brother machine on a wireless network.
- 2611/11/2021Open the Control Panel (For Windows)
- 2714/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 2814/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2909/07/2020Scan using XSane or GIMP (Linux)
- 3009/07/2020Important points for specifying the scan area (Linux)
- 3109/07/2020What driver package format is supported by my Linux distribution?
- 3201/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3315/05/2020Enable the Brother machine's network interface.
- 3408/04/2020Delete a network scanner entry. (Linux)
- 3504/03/2020Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 3624/12/2019Access Web Based Management
- 3709/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 3830/10/2019Pre-Required Procedures (Linux)
- 3915/10/2019Install PaperPort™ 12SE / 14SE (Windows)
- 4022/05/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 4122/03/2019Secure Function Lock 3.0
- 4222/03/2019Scanning with a mobile device
- 4308/03/2019What is Brother iPrint&Scan?
- 4401/02/2019Command List of brscan. (Linux)
- 4501/02/2019Uninstall the scanner driver. (Linux)
- 4601/02/2019Uninstall Scan-key-tool. (Linux)
- 4723/03/2018If You Want to Check that Your Network Devices are Working Correctly
- 4823/03/2018Your Brother Machine Cannot Scan over the Network
- 4923/03/2018Your Scanner Cannot Be Detected on the Network During Installation
- 5023/03/2018If You Cannot Complete the Wireless Network Setup Configuration