FAQs & Troubleshooting
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92 Results
- 1Load a Plastic Card
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Load Documents Longer than Standard Size
- 4Load Documents
- 5Send an Email Securely
- 6Load Business Cards
- 7How to identify your Operating System (OS).
- 8What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 9What is the default password for my Brother machine?
- 10Wireless setup is requesting a WPS PIN to complete the setup
- 11Reset the network settings to the factory default.
- 12Your Scanner Cannot Be Detected on the Network During Installation
- 13Load Receipts, Clippings, Photos, and Other Documents
- 14Scanning and Other Problems
- 15Set a Login Password for Web Based Management
- 16Save Scanned Documents on Your Computer
- 17Load Standard Size Documents
- 18Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19Set up a Scan to Network Profile
- 20Set the Date and Time Using Web Based Management
- 21Discover the MAC address of the Brother network card
- 22Load Non-standard Size Documents
- 23The scanning speed is slow when scanning from my machine. (Windows)
- 24Access Web Based Management
- 25Enable the Brother machine's network interface.
- 26What is Brother iPrint&Scan?
- 27Replace the Brake Roller
- 28Document Jam
- 29Reset Your Brother Machine
- 30Change the General Settings Using Remote Setup
- 31Set Up the Brother Machine Using Remote Setup (Mac)
- 32If You Want to Check that Your Network Devices are Working Correctly
- 33Set Up the Brother Machine Using Remote Setup (Windows®)
- 34Reset the Usage Counters
- 35Wireless LAN Error Codes
- 36Use TX Verification Mail
- 37I cannot save a file downloaded from the Brother support website (For Windows)
- 38Replace the Pick Up Roller
- 39Check your machine's IP Address or Node Name
- 40My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 41Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 42Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 43Secure Function Lock 3.0
- 44Clean the Scanner and Rollers
- 45Set or Change the Setting Lock Password
- 46Set up your Brother machine on a wireless network.
- 47What driver package format is supported by my Linux distribution?
- 48Important points for specifying the scan area (Linux)
- 49If You Cannot Complete the Wireless Network Setup Configuration
- 50Install PaperPort™ 12SE / 14SE (Windows)