FAQs & Troubleshooting
![]() |
Popular |
90 Results
- 1Your Scanner Cannot Be Detected on the Network During Installation
- 2What is Brother iPrint&Scan?
- 3How to identify your Operating System (OS).
- 4How to scan a document from a Windows application?
- 5What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6Load Standard Size Documents
- 7Set the Date and Time Using Web Based Management
- 8How to scan a document from a Windows application?
- 9Wireless LAN Error Codes
- 10Secure Function Lock 3.0
- 11Reset the Usage Counters
- 12Use TX Verification Mail
- 13Load Receipts, Clippings, Photos, and Other Documents
- 14Load Documents Longer than Standard Size
- 15Load a Plastic Card
- 16Set up your Brother machine on a wireless network.
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Set up a Scan to Network Profile
- 19Reset Your Brother Machine
- 20Reset the network settings to the factory default.
- 21Clean the Scanner and Rollers
- 22Configure Secure Function Lock 3.0 Using Web Based Management
- 23Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 24Your Brother Machine Cannot Scan over the Network
- 25Scanning and Other Problems
- 26Save Scanned Documents on Your Computer
- 27Configure Public Mode for Secure Function Lock 3.0
- 28Access Web Based Management
- 29Check the Serial Number
- 30If You Cannot Complete the Wireless Network Setup Configuration
- 31I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 32Load Documents
- 33Open the Control Panel (For Windows)
- 34Scanning with a mobile device
- 35Uninstall the Brother Software and Drivers (Windows)
- 36What driver package format is supported by my Linux distribution?
- 37Wireless setup is requesting a WPS PIN to complete the setup
- 38Delete a network scanner entry. (Linux)
- 39Uninstall Scan-key-tool. (Linux)
- 40Send an Email Securely
- 41Scan Using Web Services from the Brother Machine (Windows® 7, Windows® 8 and Windows® 10)
- 42Register an Email Address Using Remote Setup
- 43Download a file from the "Downloads" section and save it to Windows 8 computer.
- 44Acceptable Documents
- 45Replace the Brake Roller
- 46I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires authentication for the SMTP server, I am not able to use this function anymore.
- 47Uninstall the driver (OS X 10.10 or greater).
- 48My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 49Configure the Scan to Email Feature (Linux)
- 50Scan using XSane or GIMP (Linux)