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FAQs & Troubleshooting |
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- 115/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 226/12/2022How to identify your Operating System (OS).
- 328/07/2022My Brother machine could not be found over the network when I installed drivers on my PC.
- 414/04/2022Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 528/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 609/12/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 716/11/2020Install PaperPort™ 12SE onto Windows 10.
- 816/11/2020Install Presto!® BizCard® onto Windows 10.
- 901/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 1004/02/2016I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).
- 1109/06/2015I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 1230/09/2014Download a file from the "Downloads" section and save it to Windows 8 computer.