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FAQs & Troubleshooting |
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- 119/04/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 215/03/2023Cannot scan a long document.
- 312/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 422/05/2019Your Brother Machine Cannot Scan over the Network
- 529/03/2019I cannot scan to network using my Brother machine's control panel or the SCAN key on Mac (10.7 or later)
- 623/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 710/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 809/12/2015On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 929/11/2013I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)